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Universal Windows Direct of Columbus

4.5

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.51,392 reviews
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Brian B.'s profile image
3 years ago
Alison M.'s profile image
3 years ago

Great experience. Love my windows. The team of installers (Brooks and Adam) were great. Thanks 

Jimmie F.'s profile image
3 years ago

Yes we are highly satisfied with the windows. 

Susan D.'s profile image
3 years ago
Debbie C.'s profile image
3 years ago

I was very pleased with the installation team that put in my windows. The quality of the windows are superb! 

Rachel B.'s profile image
3 years ago

One guy was sent to my home to install 10 windows. He did install all of them in one day however it took over a week to get the outside completely finished. We were promised that he would be back the very next day and yet he didn't show. Then he left a message for my husband that he would for sure be out the day after that. Instead he picked his trailer up and we didn't see him for an additional two days. I have repeatedly tried to contact the Columbus manager and he fails to answer calls or even return messages. The manager... read more

Business response:

Hello, Rachel. At Universal Windows Direct, we aim to provide positive experiences at all times. We are disappointed to learn that this was not the case for you. Thank you for your feedback as this will help us to improve what we do. Please don't hesitate to reach out to customerservice@universalwindowsdirect.com if you would like to discuss your experience further or have any concerns that need addressed. We are happy you like how the windows turned out and apologize for the communication issues you experienced. - MS 

Clarence H.'s profile image
Clarence H. 
3 years ago
Dan M.'s profile image
3 years ago
Jim J.'s profile image
3 years ago

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.5 star rating with 1,392 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 11:00 a.m.