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Universal Windows Direct of Columbus

4.5

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.51,392 reviews
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Jeff B.'s profile image
3 years ago

Right now I would likely not recommend. Love the windows but the installers failed to use j channel on the windows and applied 3/4 inch caulking all around each of the 15 windows. Have been waiting for them to fix it. 

Business response:

Hello, Jeff. After reviewing your account, it appears that a UWD team member has provided resolutions to the concerns you have stated here. If there are issues that have not been addressed yet, please send an email to customerservice@universalwindowsdirect.com and we will be sure to reach out in effort to resolve them. - MS 

Kelly E.'s profile image
3 years ago

I have recommended Universal to other people. I was VERY please with them from start to finish!!! 

Keith M.'s profile image
3 years ago
Ray T.'s profile image
3 years ago
Jodi K.'s profile image
3 years ago

YES, we would highly recommend Universal Windows Direct to anyone needing to replace their windows or doors. 

Customer in Ashville, OH's profile image
Customer in Ashville, OH 
3 years ago
Patrice D.'s profile image
Patrice D. 
3 years ago
Heath S.'s profile image
3 years ago

The installers were very professional. They were late getting started due to rain setting them back on the job before ours. They arrived late but did everything they could to make it right. They stayed until dark and returned the next day to finish the job. They wanted to make sure my wife and I were happy with the windows. The windows look great. We are very satisfied. 

Alex T.'s profile image
3 years ago

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.5 star rating with 1,392 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 11:00 a.m.