This profile has been claimed by the business owner or representative.
Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We have two screens with tears in them and are waiting for them to come back and replace
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right!
The crew was here as scheduled and got the job done quite quickly, I was very impressed how fast and how well they worked together. They were like a well oiled machine because each one had a certain job and knew exactly what to do and when.
Business response:
Hi, Bonnie. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
From beginning to end the experience was great.
Business response:
Hello, Lisa. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Windows are really nice. They are pricey though.
Business response:
Hi Shelley, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
I had recommended after purchasing windows to several family members. After hearing their experience and requesting warranty work, I am more hesitant to recommend. The product itself is amazing. The communication between all departments and with customers needs serious overhaul.
Business response:
We appreciate your feedback, Stacey. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues.
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,267 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open at 10:00 a.m.