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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Thank you for great windows, noticed huge improvement when the sun beating in my rooms that the rooms didn't heat up. Love it!!
Business response:
Hi Norm, we are so happy to hear that you had such a great experience with us! We're glad that our products were already able to make such a big difference in your home.
Over the last several years, my service from Williams Comfort air has been amazing. They're timely, informative and supportive when I needed it most. However, my recent experience with their installation technicians has been the total opposite. Not sure if it was just the technician not having great communication skills, or if training of staff has changed, but things were not what I've come to expect from the Williams Comfort Air team.
Business response:
Hello, David. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM
My husband and I are happy with our new windows. Universal was able to install the windows in a timely manner. All employees were courteous and friendly.
Business response:
Hello, Sandra. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Neat and efficient.
Business response:
Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Have recommended in the past and will continue to
The customer service from sales, measuring to install was a great experience.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. ^J
was sp pleased with work and guality of work completed in one day
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
They did a wonderful job, my only complaint was that they didn’t repair/replace the drywall around the window. However they were very fair in telling me that up front, that they couldn’t include that scope of service. I’m being told that by other window companies as well. I would still highly recommend them. The window looks awesome, I love it 🥰
Business response:
Hi Maxine, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^J
VERY GOOD
Business response:
Hi Theodore, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,333 reviews.
Universal Windows Direct of Indianapolis is open now. It will close at 8:00 p.m.