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Universal Windows Direct of Indianapolis

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About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,588 reviews
192 reviews have no rating
Lisa Y.'s profile image
7 months ago

From beginning to end the experience was great. 

Business response:

Hello, Lisa. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

Shelley R.'s profile image
Shelley R. 
7 months ago

Windows are really nice. They are pricey though. 

Business response:

Hi Shelley, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Linda T.'s profile image
7 months ago
Stacey S.'s profile image
7 months ago

I had recommended after purchasing windows to several family members. After hearing their experience and requesting warranty work, I am more hesitant to recommend. The product itself is amazing. The communication between all departments and with customers needs serious overhaul. 

Business response:

We appreciate your feedback, Stacey. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. 

Customer in Sheridan, IN's profile image
Customer in Sheridan, IN 
7 months ago
Jessica H.'s profile image
Jessica H. 
7 months ago
Michael W.'s profile image
Michael W. 
7 months ago
Scott M.'s profile image
7 months ago

Entire experience was great from discussing our options, ordering, installation 

Business response:

Hi, Scott. Thank you so much for leaving us a stellar review! ^AM 

Gary M.'s profile image
7 months ago

Everything from the first visit to installation was smooth. 

Business response:

Hello, Gary. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM 

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4.7 star rating with 1,588 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is closed now. It will open tomorrow at 8:00 a.m.