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Universal Windows Direct of Indianapolis

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,267 reviews
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Fred E.'s profile image
7 months ago

Before all the trouble of getting our issue resolved which took right at about a year my recommendations for windows direct would have been a lot better. Product good after service bad. 

Business response:

Hi Fred, thank you for the feedback and we apologize for any inconvenience you experience along the way. If there is anything outstanding we can help with, please don't hesitate to reach out. ^AM 

Brent B.'s profile image
7 months ago

Good quality and fast neat install. Price very good in market value. 

Business response:

Hi Brent, thank you for the five star review! We're so glad that you experienced such great service! -AS 

Norm O.'s profile image
7 months ago

Thank you for great windows, noticed huge improvement when the sun beating in my rooms that the rooms didn't heat up. Love it!! 

Business response:

Hi Norm, we are so happy to hear that you had such a great experience with us! We're glad that our products were already able to make such a big difference in your home. 

David S.'s profile image
7 months ago

Over the last several years, my service from Williams Comfort air has been amazing. They're timely, informative and supportive when I needed it most. However, my recent experience with their installation technicians has been the total opposite. Not sure if it was just the technician not having great communication skills, or if training of staff has changed, but things were not what I've come to expect from the Williams Comfort Air team. 

Business response:

Hello, David. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM 

Sandra H.'s profile image
7 months ago

My husband and I are happy with our new windows. Universal was able to install the windows in a timely manner. All employees were courteous and friendly. 

Business response:

Hello, Sandra. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Customer in Indianapolis, IN's profile image
Customer in Indianapolis, IN 
8 months ago

Neat and efficient. 

Business response:

Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Richard M.'s profile image
Richard M. 
9 months ago

Have recommended in the past and will continue to 

Donna H.'s profile image
10 months ago

The customer service from sales, measuring to install was a great experience. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. ^J 

Sandra M.'s profile image
11 months ago

was sp pleased with work and guality of work completed in one day 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,267 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is open now. It will close at 3:00 p.m.