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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
While the entire experience was a bit disappointing due to a lack of communication. The product is fantastic and installation was fast & efficient. Throughout the installation process there was very little communication (after multiple attempts to contact the central office) as to when the job would be finished after being rained out on day 2. Along with those frustrations, the installation crew left MULTIPLE cigarette butts around the property along with various screws and nails from installation. This was incredibly disapp... read more
Business response:
Hello, Chad. At Universal Windows Direct, we aim to provide positive experiences at all times. We are disappointed to learn that this was not the case for you. Thank you for your feedback as this will help us to improve what we do. Please don't hesitate to reach out to customerservice@universalwindowsdirect.com if you would like to discuss your experience further or have any outstanding concerns that need addressed. Thank you. - MS
Yes I have already when people have asked. My daughter and her husband ordered 10 windows after we ordered ours and we're also very impressed. We both love the appearance of the windows and hope to see improvement of warmth this winter too.
took way too long
Business response:
Thank you for your feedback, Charles. We apologize for the delays you experienced in completing your project. Please don't hesitate to reach out if you need anything! - MS
WD was great price wise, it did take quite a while for install, but everything has been back ordered for home projects. We had an impending due date and our rep had us on the cancellation list to try and get the windows done before our daughters arrival...she was great!
Our salesman, Matt, was great. There really was no pressure to purchase after he explained the windows. We were debating on how many to buy initially and he recommended the lower number and explained the price was good for 2 years. The installation was great!
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,270 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open at 8:00 a.m.