Universal Windows Direct of Milwaukee

3.9

Windows Installation
Menomonee Falls, WI

About this business

Home Services Windows Installation

Location details

N93W14655 Whittaker Way, Menomonee Falls, WI, 53051, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 8:00 p.m.
Tue	7:00 a.m. to 8:00 p.m.
Wed	7:00 a.m. to 8:00 p.m.
Thu	7:00 a.m. to 8:00 p.m.
Fri	7:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 4:00 p.m.
Sun	10:00 a.m. to 4:00 p.m.

3.91,121 reviews

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Review in Menasha, WI

a week ago

Overall experience was great. Wasn't pushy during the sales meeting. Communication throughout was great. And the install team was very professional and did a wonderful job.

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.

Review in Dousman, WI

a week ago

Everything

Business response:

Ean B.

a week ago

From start to finish everything went seamlessly! Very organized company, as we loved how well we were kept informed from when the windows were being manufactured to when they arrived at the company to when they were to be installed. The technicians who installed moved quickly and were very professional too!

Business response:

Review in Brookfield, WI

2 weeks ago

No problemd

Susan T.

2 weeks ago

Quality of the product!

Steve K.

4 weeks ago

The thing that sold me on your windows was the warenty.

Business response:

We are glad to hear our warranty was the deciding factor for your window purchase, Steve!

Kenneth V.

a month ago

The process was too drawn out and took too long.

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Lisa C.

a month ago

We recently replaced 10 of our windows using Universal Windows Direct. The process from beginning to end was wonderful. It began with the sales rep, Jamie Shay, who came to our home, explained everything we needed to know about the windows & how the process worked. He was prompt, respectful, & very knowledgeable. Once we signed a contract with them, another person called to explain the timeliness & what would happen at each step. She called several times with updates. We got notice that the windows were done being manufactur... read more

Business response:

Karin L.

2 months ago

The windows do not close up tight. I can’t turn the locking mechanism. A service man came slammed it up so that it would close completely and told me to wait for a couple weeks and see if that helps.

Business response:

Hi, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!