This profile has been claimed by the business owner or representative.
Universal Windows Direct is a Great Day Improvements brand. Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. We think our company's history speaks to... read more
N93W14655 Whittaker Way, Menomonee Falls, WI, 53051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Extend lifetime warranty to windows that are painted as well as white
Business response:
Hi Review, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -AS
Jason replied a cracked window and showed me how to slant it open. He also took the time t suggest ideas on how to get the stickers off the window. Thanks Jason for explaining everything to me. I like my windows even more now.
Business response:
Hello, Cynthia! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Jason provided you with a great experience. Please don't hesitate to reach out if you need anything! -AS
I purchased Windows years ago from Universal and was very happy then so I purchased more this year and again very happy!
Business response:
Thank you very much for your recommendation, Laurie! We're glad to hear that our customer service met your expectations. We appreciate this review! -AS
I think the reasons to recommend a contractor are being treated well, and getting a good value. We got both from Universal.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right!
Universal Windows Direct of Milwaukee has a 4.6 star rating with 735 reviews.
Universal Windows Direct of Milwaukee is open now. It will close at 8:00 p.m.