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Universal Windows Direct of Pittsburgh

4.4

About this business

Location details

611 Parkway View Dr, Unit 6, Pittsburgh, PA, 15205, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.41,622 reviews
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Pamela B.'s profile image
Pamela B. 
a month ago

Guys were polite. Cleaned up, thorough explained about not opening the door until the following day 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Roy H.'s profile image
Roy H. 
2 months ago

Seems like a good product 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Timothy C.'s profile image
Timothy C. 
2 months ago

Price high for the quality of work 

Business response:

Hello. Thank you for your feedback. We are sorry to hear we were not able to meet your budgetary needs. We do consider a number of factors and resources before estimating a project's cost so that we can continue to offer the most competitive price installation to a homeowner. Best wishes on the completion of your window replacement. -SS 

Nancy W.'s profile image
Nancy W. 
2 months ago

I'd recommend universal windows to everyone 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Linda A.'s profile image
Linda A. 
3 months ago

They were very professional. They cleaned up there mess when they were done. Very polite and courteous. I would recommend universal windows to anyone. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Brian R.'s profile image
Brian R. 
3 months ago

I liked how the process was professional from start to finish. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Roy H.'s profile image
Roy H. 
3 months ago

No one at this time. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Pittsburgh, PA's profile image
Review in Pittsburgh, PA 
3 months ago

I called to get a quote because of an ad for a free front door or 12 months no interest and no payments. I got neither! My front door was just slightly too large for the replacement. The salesman was supposed to call me several days later to tell me if the cost of the door would be deducted from the total since that was part of the offer. He totally ghosted me. The 12mo no interest no payments apparently only applies if you pay the windows off within 1 or which makes no sense! The installers were goid and the windows are nic... read more

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Charlotte K.'s profile image
Charlotte K. 
3 months ago

I am answering this for my mother. I was present during sales pitch and installation. The individual tha installed the windows did a great job however, my mother gave salesman $100 in cash towards the purchase and the finance company said that no deposit was ever credited to the account 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Frequently asked questions about Universal Windows Direct of Pittsburgh

How is Universal Windows Direct of Pittsburgh rated?

Universal Windows Direct of Pittsburgh has a 4.4 star rating with 1,622 reviews. 

When is Universal Windows Direct of Pittsburgh open?

Universal Windows Direct of Pittsburgh is closed now. It will open at 10:00 a.m.