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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
611 Parkway View Dr, Unit 6, Pittsburgh, PA, 15205, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I appreciated the installer's quality of work and his professionalism. However, when the saleslady sold me the windows, she found me financing that was supposed to be interest free. After I signed the paperwork, I found out it was not interest free. I don't know if it was an oversite on her part or she was being dishonest to get the sale. Either way, I would warn people.
Business response:
Hi, Gina. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
Business response:
Hello, Debra. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Good Company. Prices seem to be high but I feel that’s the way of all things these days. I did not get any other estimates except for three years ago and those estimates were (wow) a lot less. I just dealt with it.
Business response:
Hello, Charmin. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
Competitive price. Excellent installation and service!
Business response:
Hi, Joan. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^JD
Prices range all over the place for windows . Universal is a fair price
Business response:
Hi, Ryan. Your feedback is highly appreciated. Thank you for the review!^JD
Professional from the installation to the installation.
Business response:
Hi, Carol. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD
Business response:
Hello, Denise. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hi, Joseph. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD
Business response:
Thanks for your feedback, Karin. We are thrilled that you're loving your new windows and thanks again for choosing us here at UWD!^JD
Universal Windows Direct of Pittsburgh has a 4.8 star rating with 1,212 reviews.
Universal Windows Direct of Pittsburgh is closed now. It will open tomorrow at 11:00 a.m.