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University Hospitals Urgent Care Cleveland Heights - The Ascent

4.8
  • Urgent Care
  • Cleveland Heights, OH

About this business

HealthcareUrgent Care

Location details

12301 Cedar Rd, Cleveland Heights, OH, 44106, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.8677 reviews
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Lorraine O.'s profile image
Lorraine O. 
4 months ago

Very friendly staff. I waited only about 10 minutes and my doctor was knowledgeable and thorough. Highly recommend. This was at the Cleveland Heights office and I saw Dr. Yousef. 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

James H.'s profile image
James H. 
4 months ago

Visited UH Urgent Care in Cleveland Heights for a wrist injury. I was greeted and checked in immediately. When forms were finished, a care staffer took me for vitals check. X-rays were completed within 15 min. Doctor looked at me next and said the X-rays were being looked at by a specialist off site and it may take 30 minutes. 10 minutes later, results were in, negative for a break. Doctor gave me care instructions and I was on my way home in under an hour. Incredibly nice and professional staff! True professionals... read more

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Brenda T.'s profile image
Brenda T. 
4 months ago

Good fast Good Customer Service 

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

James M.'s profile image
James M. 
4 months ago

Staff did a thorough job removing my ear wax, and educated me about how it forms and how to minimize buildup. 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Laura D.'s profile image
Laura D. 
4 months ago

Everyone working at the Urgent Care was friendly and kind. I pre registered and was seen right away. PA Robbins was very attentive and genuinely concerned. 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Isaac J.'s profile image
Isaac J. 
4 months ago

Excellent visit and service. 

Business response:

Thank you for sharing this positive feedback. It means a great deal to our team. 

Fnu S.'s profile image
Fnu S. 
4 months ago

I had Great experience 

Business response:

We’re happy to hear your feedback was positive. It’s important to us and helps guide our efforts to make things even better. 

Stephen A.'s profile image
Stephen A. 
4 months ago

I had an excellent experience at the University Hospital Urgent Care. The staff was professional, efficient, and genuinely caring from start to finish. I was seen quickly, everything was clearly explained, and I felt well taken care of throughout my visit. Highly recommend. 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Jeffrey R.'s profile image
Jeffrey R. 
4 months ago

Professional and genuine concern 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Frequently asked questions about University Hospitals Urgent Care Cleveland Heights - The Ascent

How is University Hospitals Urgent Care Cleveland Heights - The Ascent rated?

University Hospitals Urgent Care Cleveland Heights - The Ascent has a 4.8 star rating with 677 reviews. 

When is University Hospitals Urgent Care Cleveland Heights - The Ascent open?

University Hospitals Urgent Care Cleveland Heights - The Ascent is open now. It will close at 8:00 p.m.