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1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
excellent service. Car was ready before they promised. I needed a ride home but a courtesy ride was not available so they paid for Uber to take me home and then pick me up when car was ready
Business response:
Thank you for your 5-star review! We're thrilled to hear about your positive experience and that we were able to get your vehicle ready ahead of schedule. Providing reliable service is our top priority, and we're glad we could ensure your convenience by arranging the Uber ride. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!
They were efficient and did what they said. Quality n time spend good
Business response:
Thank you for your positive review! We're glad to hear that we were able to deliver efficient service and meet your expectations. Providing quality service in a timely manner is always our priority, and we appreciate you noticing. Thank you for choosing us, and we look forward to serving you again!
Good experience. Issue handled and review was done for any other problems I was not aware of.
Business response:
Thank you for your positive feedback! We're glad to hear your experience was smooth and that any issues were addressed promptly. Ensuring your vehicle is in top condition is always our priority. If you have any other questions or concerns, feel free to reach out. We appreciate your trust and look forward to assisting you in the future!
I loved the customer service. But they forgot to rotate my tires after my oil change.
Business response:
Thank you for your feedback! We apologize for the oversight regarding your tire rotation. Please know that this is not the standard level of service we strive to provide, and we will ensure it is addressed for future visits. If there's anything else we can do to assist, please don't hesitate to reach out. Thank you again for bringing this to our attention!
Excellent service provided within an hour
Business response:
Thank you for your great review! We're glad to hear you received excellent service and that it was completed so efficiently. We strive to provide fast, top-notch service for all our customers!
Great customer service, make you feel like your important
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team made you feel valued and provided great customer service. Your satisfaction is what drives us, and we look forward to serving you again in the future!
Even though my regular serviceman was not available, Nancy stepped right in and took care of my needs.
Business response:
Thank you for your feedback! We're glad that Nancy was able to step in and take care of your needs in the absence of your regular serviceman. Providing seamless and reliable service is what we strive for, and we're happy to hear she delivered. If there's anything else we can assist you with, please feel free to reach out. We appreciate your continued trust!
Their Black Friday Special for an oil change and free shuttle was perfect. A+++!
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that our Black Friday Special for oil changes and the free shuttle service met your expectations. Providing convenient and valuable deals is always our goal, and we appreciate your feedback. Thank you for choosing us, and we look forward to serving you again soon!
Salesman Don Lee is a natural at presenting a vehicle in an informative way. He listens to your wants and pays close attention to your needs. He maintains appropriate contact without being pushy. His video tours are detailed and he points out the important features that the buyer cares about.
Business response:
Thank you for your wonderful review! We're thrilled to hear that Don provided you with such a positive and informative experience. We take pride in having team members who listen to our customers and guide them through the process with care and attention to detail. We appreciate your feedback and hope to assist you again in the future!
Vandergriff Honda has a 4.5 star rating with 14,015 reviews.
Vandergriff Honda is open now. It will close at 9:00 p.m.