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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I liked that everything was explained to me in detail.
Business response:
Thank you for your feedback! We're thrilled to hear that everything was explained to you in detail. Providing clear and thorough information is important to us, and we're glad it made your experience more enjoyable. If you have any other questions, feel free to reach out!
Fast service, accommodating personnel's.
Business response:
Thank you for your review! We're so glad to hear that you received fast service and that our team was accommodating. Providing efficient and helpful service is important to us, and we're happy to have met your expectations. If you need anything else, feel free to reach out. We look forward to serving you again!
Classy organization!!!! Exc
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to maintain a high standard of service and professionalism, and your feedback confirms we're on the right track. If you need anything in the future, feel free to reach out. We look forward to serving you again!
Nice and polite. Only bad thing was I had to call to see if my vehicle was ready.
Business response:
Thank you for your 5-star review! We're glad to hear that you found our team nice and polite. We sincerely apologize for the inconvenience of having to call for an update on your vehicle. We will certainly take your feedback into account to improve our communication moving forward. If you need anything else, please don't hesitate to reach out. We look forward to serving you again!
My service advisor did a great job. On the other hand, I had to wait on site for five hours because the mechanic found a problem with his repair that required that it be re-done. I know these kinds of things can happen, and it's good that the mechanic caught the error and fixed it, but it's obviously better to get it right the first time.
Business response:
Thank you for sharing your experience. We're glad to hear your service advisor did a great job, and we appreciate your understanding of the situation. We agree that it's always best to get things right the first time, and we're pleased that the mechanic caught the issue and took the necessary steps to fix it. We understand that waiting for five hours wasn't ideal, and we sincerely apologize for the inconvenience. If you'd like to discuss your experience further or if there's anything we can do to assist you, please reach out... read more
Great from start to finish. Arrive and they took the car immediately and then called me when it was complete.
Business response:
Thank you for your great review! We're pleased to hear that your experience was smooth from start to finish. Providing prompt service and keeping you informed throughout the process is our priority, and we're glad we could deliver on that. If you need anything else in the future, don't hesitate to reach out. We look forward to seeing you again!
Always excellent service Bryce Ramay always exceeds my expectations as my service advisor and the behind the scenes technicians who serviced my vehicle should be applauded with excellence as well
Business response:
Thank you for taking the time to share your experience! We're thrilled to hear that Bryce continues to exceed your expectations as your service advisor. We're equally proud of our behind-the-scenes technicians, whose hard work and dedication ensure your vehicle is in top shape. Your recognition of their excellence means a great deal to our entire team. If there's anything we can do for you in the future, don't hesitate to reach out. We look forward to serving you again!
Shuttle service was great. Excellent service manager.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our shuttle service and that our service manager made a great impression. Providing excellent service and ensuring convenience for our customers is always a priority. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!
Chris at Vandergriff Honda is wonderful and always keep us informed and has the car ready in a timely manner.
Business response:
Thank you for your kind words! We're so glad to hear that Chris has provided you with great service and kept you informed throughout the process. Timely and effective communication is important to us, and it's great to know Chris consistently meets your expectations. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to seeing you again!
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 14,015 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is open now. It will close at 9:00 p.m.