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1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very friendly and helpful. it is saying i have to write more....so there.
Business response:
We are delighted to hear that your experience with us was friendly and helpful! It sounds like your visit was a positive one, and that is always great to know. We look forward to being here for you whenever you need us again.
The Service Advisor (Hung Ho) was incredibly helpful and patient, taking the time to explain everything clearly and answering all my questions. He is very knowledgeable and provided accurate information about my vehicle's needs, helping me make informed decisions. Hung went above and beyond to ensure I was satisfied with the service. Highly recommend him!
Business response:
We are overjoyed to hear about your experience with Hung! It means a great deal to us when our team members are recognized for their knowledge, patience, and dedication to making sure customers feel informed and well taken care of. Hung truly reflects the kind of service we strive to provide every day, and your kind words will be shared with him. Thank you for taking the time to leave this feedback and for recommending him to others.
All of the staff is very friendly and welcoming. They provide the best service
Business response:
Thank you for your review! It means a lot to hear that our team made you feel welcome and that the service stood out to you. We work hard to create an experience that feels comfortable and straightforward from start to finish, and feedback like yours tells us we are on the right track. We hope to see you again!
Service was done professionally and on time. Service provider assisted with items requiring little labor by owner.
Business response:
Thank you for your review! It is great to hear that your service was completed professionally and on time. We also appreciate you pointing out that our team took the time to help with those smaller items that kind of attention to our customers matters to us. We look forward to seeing you again!
The service personnel are always knowledgeable and friendly.
Business response:
Thank you for sharing this feedback with us! It means a lot to know that our service team has consistently made a positive impression with their knowledge and friendly approach. We work hard to make every visit a comfortable and straightforward experience, and it is great to hear that comes through. We look forward to seeing you again!
Hung Ho always takes care of my me and my car!
Business response:
Thanks for sharing this! It is great to hear that Hung consistently delivers a positive experience for both you and your vehicle. We are lucky to have team members who take such care of our customers, and your kind words mean a lot to us. We look forward to continuing to serve you!
Quick efficient service for routine oil change.
Business response:
Thank you for sharing your experience with us! We are glad to hear that your oil change visit was quick and efficient. We look forward to seeing you again for your next service appointment.
I liked everything! The customer service and atmosphere were outstanding.
Business response:
Thank you for sharing this! It is wonderful to hear that our customer service and atmosphere made such a strong impression during your visit. We put a lot of care into creating an experience that feels welcoming and straightforward, and feedback like yours means a lot to the entire team. We hope to see you again whenever you need us!
Took longer than told. No update during time. Did not go over in detail findings after service
Business response:
Your feedback helps us improve, and we want you to know that your experience matters to us. We understand how frustrating it can be to wait longer than expected, and we regret that your visit did not meet your expectations. We would welcome the opportunity to learn more about your experience and discuss how we can do better. Please reach out to our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com so we can discuss this further.
Vandergriff Honda has a 4.5 star rating with 14,008 reviews.
Vandergriff Honda is open now. It will close at 9:00 p.m.