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1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
very good customer service, attention to my questions & satisfactory explanations. job completed in good time.
Business response:
Thank you for sharing your experience with us. It is great to hear that our team took the time to address your questions and provide clear explanations throughout your visit. We always aim to make the process as smooth and efficient as possible, and we are glad that came through for you. We look forward to seeing you again!
Chris lapid is always my go to guy. I'm always treated with respect and he is always willing to explain, plan, and work around my budgets. Also the waiting area has enough space for me to always find a comfortable place for me to work on things while I wait
Business response:
Your positive feedback means a lot to us, and we are so glad to hear that Chris has consistently provided you with such a helpful and respectful experience. Knowing that he takes the time to explain your options and work within your budget is exactly the kind of service we strive to offer every customer. It's also great to hear that our waiting area has made your visits more comfortable and productive. We look forward to continuing to serve you for years to come!
Mario was very attentive & kept me updated about my car & professional
Business response:
We are delighted to hear about your experience with Mario! Staying attentive and keeping customers informed throughout the process is something we take seriously, and it's great to know that came through during your visit. Thank you for taking the time to share this feedback, and we look forward to welcoming you back.
The fact you pull up history for that vehicle
Business response:
Thank you for taking the time to share this! Having access to a vehicle's history is something we believe makes a real difference in helping our customers feel informed and confident in their decisions. We are glad that stood out to you during your experience with us.
Service on my 2021 CRV was excellent. Service Advisor was courteous and professional. My car was out within the hour.
Business response:
Thank you for the kind words! We're glad your Service Advisor provided great service and your CR-V was ready quickly. We look forward to seeing you again at Vandergriff Honda!
Chris Lapid is the best service advisor I've ever had at this location! Can't thank him enough for his attention to detail, professionalism, and straight forward communication to help us make the best decisions on what our vehicle needed to service.
Business response:
Thank you for the kind words about Chris! We're thrilled his attention to detail and clear communication made your experience a great one. We'll pass along your compliments and look forward to seeing you next time at Vandergriff Honda!
Great service ! Very informative
Business response:
Thank you so much! We're thrilled to hear you had a great experience and found our team informative. We look forward to seeing you again at Vandergriff Honda!
They continue to work on your car until it is finished. You don't have to set around all day when you take your car to them. They also have trained workers working on your car.
Business response:
Thank you for sharing your experience with us! It means a lot to hear that our team kept things moving so you were not stuck waiting around all day. Our technicians work hard to stay sharp and provide quality service, and it is great to know that came through during your visit. We look forward to seeing you and your CR-V again!
After having been serve, 2 weeks later the same problem accured. Thier looking good into it so far 60 good 40 Questionable
Business response:
We appreciate you sharing your feedback and are glad to hear our team is continuing to work with you. Our goal is to provide dependable service and support throughout the repair process, and we value the opportunity to make things right for our customers. Please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com if you would like to discuss your experience further.
Vandergriff Honda has a 4.5 star rating with 14,008 reviews.
Vandergriff Honda is open now. It will close at 9:00 p.m.