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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service advisor, Hai Tran, was immediately helpful. Clear diagnostics without pressure. Not a long wait time -with a free cup of coffee and comfortable surroundings.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that you received such helpful assistance with clear diagnostic information provided in a straightforward manner. We're pleased that your visit was efficient and that you were able to enjoy our complimentary refreshments in a welcoming environment. Your feedback about the quality of service and comfortable atmosphere means so much to our team. We truly appreciate you taking the time to share your experience with us... read more
slow service with little communication
Business response:
Thank you for taking the time to share your feedback. We understand your frustration and are sorry to hear that you are dissatisfied with your experience. Please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com so we can discuss your experience further and work towards a resolution.
Hung Vo was very helpful and gave a great services!!!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Hung Vo provided you with excellent service. Your positive experience means a lot to us at Vandergriff Honda!
Good service regular updates
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the quality service and consistent communication throughout your time with us. Keeping our customers informed with regular updates is something we take pride in, and it's wonderful to know this made a positive difference for you. Your feedback means a lot to our team, and we look forward to continuing to provide you with the same level of excellent service.
They were very friendly I had a good experience thank you
Business response:
Thank you for the kind words about our friendly service! We're thrilled you had a positive experience and appreciate you choosing Vandergriff Honda. We look forward to serving you again!
Excellent Service. Nice atmosphere in service center waiting area.
Business response:
Thank you for your review! We're delighted you experienced excellent service and enjoyed our comfortable waiting area. Your positive feedback means a great deal to our team at Vandergriff Honda. We appreciate you sharing your experience and look forward to serving you again!
My service advisor was great. She kept me informed and did an excellent job. She is the best I've had!
Business response:
Thank you for the wonderful feedback about your service advisor! We're thrilled she provided excellent communication and made such a positive impression. Your recognition of her dedication means so much to us.
Hai was very helpful and explain the service and kept me updated.
Business response:
We are grateful for your wonderful feedback about your service experience. It's fantastic to hear that our team member provided such thorough explanations and kept you well-informed throughout the process. Your comments about the helpful service and clear communication truly mean a lot to us at Vandergriff Honda. We appreciate you taking the time to share your positive experience.
Casey not so accomodating she is so busy with other staff not the customer she is handling.
Business response:
Thank you for sharing your concerns about your recent experience with us. We understand how important it is to receive focused attention and feel valued as a customer. Your feedback about feeling overlooked while being assisted is something we take seriously, as every customer deserves our full attention during their visit. We strive to provide attentive service that makes each customer feel like our top priority. Your input helps us identify areas where we can better train our team to balance multiple responsibilities while... read more
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 13,021 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is closed now. It will open at 9:00 a.m.