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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Excellent customer service , keep you informed and timely manner but when they wash your new car they don't wipe it and it looks awful ! But other than that this is the place to go!
Business response:
Thank you for the positive feedback about our customer service and timely communication. We appreciate your concern about the car wash service and will address this issue. We're grateful you consider us the place to go for your automotive needs.
They are very professional and honest
Business response:
Thank you for your review! We're delighted to hear that you found our team professional and trustworthy. At Vandergriff Honda, we believe in being straightforward and reliable in every interaction. Your recognition means so much to us and we look forward to serving you again.
I like everything about this service, customer service specially
Business response:
Thank you for your wonderful review! We're thrilled you enjoyed your service experience, especially our customer service. Your satisfaction drives us to maintain our high standards every day. We appreciate you sharing your experience at Vandergriff Honda.
Guy Collins, was courteous, professional, thorough, and prompt in getting me back on the road! Love Vandergriffs!
Business response:
We are absolutely thrilled to hear about your outstanding experience with our team! Your kind words about receiving courteous and professional service really mean the world to us. We're delighted that you were able to get back on the road quickly and thoroughly taken care of during your visit. It's wonderful to know that our commitment to providing prompt and attentive service made such a positive impression. Your loyalty and trust in Vandergriff Honda truly makes all the difference, and we look forward to continuing to serv... read more
The computer updating software died during the process. Idk if there's a battery indicator or not but "things" happen. Hai was good about not letting me feel forgotten about by giving updates and explanations for the delay. Was just barely outside quoted time of completion.
Business response:
We are happy to hear about your positive experience with our service team. We understand that technical issues with software updates can be frustrating, especially when they occur unexpectedly during the process. It's wonderful to know that Hai provided you with regular communication and clear explanations throughout the delay, ensuring you felt informed every step of the way. We appreciate your patience when the completion time extended slightly beyond our initial estimate. Your feedback about the quality of service you rec... read more
Problem was handled by Guy Problems was handled most expeditiously b y your service manager.
Business response:
We're thrilled to hear about your positive experience with Guy Collins and our service manager. Your kind words mean the world to us and motivate our team to continue delivering exceptional service at Vandergriff Honda. Thank you for your wonderful feedback!
I had a great experience with my service appointment today. The technician was professional, punctual, and took the time to explain exactly what was being done.
Business response:
We are delighted to hear about your positive service experience with us today. Your feedback about our technician's professionalism and punctuality means so much to our team at Vandergriff Honda. We're especially pleased that they took the time to walk you through the work being performed on your 2026 CR-V EX - clear communication is something we truly value. Thank you for choosing us for your automotive needs and for taking the time to share your experience.
Vandergriff Honda takes great care of my vehicle. Had a noise that they tracked down and stopped.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that our team provided excellent care for your vehicle and successfully resolved the noise issue you were experiencing. Your trust in Vandergriff Honda means everything to us, and we take pride in our thorough diagnostic approach to ensure every concern is properly addressed. We look forward to continuing to serve you and your Honda CR-V for many miles to come.
I always have a great experience each time I come to Vandergriff Honda for any services done, everyone is so kind and pleasant to work with. The last couple of times that I have come in, Guy Collins has been my representative and He is very thorough, kind and great to work with, no matter what ! He explains everything and makes sure you understand everything and is honest. But overall everyone treats me nice. Thank you and keep up the awesome work ! - Paula Jefferson
Business response:
We are ecstatic to hear about your consistently positive experiences with our service team. It's wonderful to know that you feel welcomed and valued every time you visit us. Your feedback about receiving thorough explanations and honest communication reflects the high standards we strive to maintain. We're delighted that our team's kindness and pleasant approach has made such a positive impression on you. Thank you for recognizing the dedication of our staff and for taking the time to share your experience with us, Paula.
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 13,714 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is closed now. It will open at 9:00 a.m.