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1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The service person always takes of my needs
Business response:
We are ecstatic to hear that our service team consistently meets your expectations and takes care of what you need. Your satisfaction with the personalized attention you receive means everything to us at Vandergriff Honda. We truly appreciate you taking the time to share your positive experience, and we look forward to continuing to provide you with the excellent service you deserve.
It is always a great pleasure to wotk with Service agent Chris Jones. The mechanics do a great job.
Business response:
Thank you for the wonderful feedback! We're delighted that Chris Jones provided exceptional service and our mechanics delivered quality work. Your feedback means a lot to us!
Bryce Ramye (?) is the best! He's very conscientious and concerned about what is best for my vehicle. The work performed was timely and he kept me apprised thruout the process.
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear how well you were taken care of during your recent service visit. It's fantastic to know that our team member provided such attentive and thoughtful care for your vehicle. We truly value team members who demonstrate genuine concern for what's best for each customer's vehicle and keep communication clear throughout the entire service process. Your feedback about the timely completion of work and consistent updates means so much to us. We appreciat... read more
The service advisor helped and checked on the issue.
Business response:
We are glad to hear about your positive experience with our service team. It's wonderful to know that our service advisor was attentive and took the time to thoroughly examine your concern. Your feedback reinforces our commitment to providing thorough and helpful assistance to every customer who visits us. We truly value your trust in our team and appreciate you sharing your experience.
Service advisor, Hai Tran, was immediately helpful. Clear diagnostics without pressure. Not a long wait time -with a free cup of coffee and comfortable surroundings.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that you received such helpful assistance with clear diagnostic information provided in a straightforward manner. We're pleased that your visit was efficient and that you were able to enjoy our complimentary refreshments in a welcoming environment. Your feedback about the quality of service and comfortable atmosphere means so much to our team. We truly appreciate you taking the time to share your experience with us... read more
slow service with little communication
Business response:
Thank you for taking the time to share your feedback. We understand your frustration and are sorry to hear that you are dissatisfied with your experience. Please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com so we can discuss your experience further and work towards a resolution.
Hung Vo was very helpful and gave a great services!!!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Hung Vo provided you with excellent service. Your positive experience means a lot to us at Vandergriff Honda!
Good service regular updates
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the quality service and consistent communication throughout your time with us. Keeping our customers informed with regular updates is something we take pride in, and it's wonderful to know this made a positive difference for you. Your feedback means a lot to our team, and we look forward to continuing to provide you with the same level of excellent service.
They were very friendly I had a good experience thank you
Business response:
Thank you for the kind words about our friendly service! We're thrilled you had a positive experience and appreciate you choosing Vandergriff Honda. We look forward to serving you again!
Vandergriff Honda has a 4.5 star rating with 13,389 reviews.
Vandergriff Honda is closed now. It will open tomorrow at 9:00 a.m.