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Veterinary Emergency & Specialty Hospital - South Deerfield, MA
- Emergency Pet Hospital
- South Deerfield, MA
About this business
VESH provides emergency and advanced specialty care for your pet in a caring and compassionate environment VESH offers 24-hour emergency veterinary care and hospitalization, and works closely with primary care veterinarians to provide their patients with exceptional specialty care including advanced diagnostics, Critical Care, Internal Medicine, Ophthalmology and Surgery services. Since we opened in 2006, pet owners from Western Massachusetts, southern Vermont and New Hampshire, Connecticut, and Upstate New York have come ... read more
Location details
141 Greenfield Road, South Deerfield, MA, 01373, United States
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Because of quick action by our local Veterinarian on a Friday afternoon she made immediate contact with Dr. Heather Millard at the Veterinary Emergency & Specialty Hospital of Wichita, who greeted us at the entrance upon our arrival, and quickly rushed our super "Sonic" dog to the ER. After examining Sonic, she gave us a thorough explanation of his distress and immediately headed into surgery. He was in the best of hands! Throughout the evening we were given progress reports which continued the following day and night. Son... read more
We had to bring our cat in to be put down, they greeted us with much compassion and brought us directly to a room. The tech (Apologies I can not remember her name) was wonderful, she explained everything that was going to happen in a soft comforting voice. After she gave our sweet Sassy a injection to put her in a semi sedative state they prepped her and wrapped her in a blanket. I held her until her last breath, all along everyone showing so much compassion for us and our cat including the Doctor. If we ever get another an... read more
Business response:
Thank you for your touching remarks, Denise. We know all too well how hard it can be to say goodbye to a loved one and we are glad to have been able to offer some comfort during this challenging time. Please know that our entire team is thinking of you. Sassy was precious to us and we are honored to have been entrusted with her care.
Our dog Cassie was lethargic for a couple of days and then didn't want to eat. Our normal veterinarian was closed so she recommended that we go to VESH in South Deerfield, MA. We made an appointment online and called from the parking lot as instructed. Almost immediately we were instructed to come inside. We waited inside for a few minutes and then someone came and took Cassie to be evaluated. She was diagnosed with a splenic tumor. Unfortunately, we thought it was best to have her euthanized. It broke our hearts. The s... read more
Business response:
William, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process and please don't hesitate to give us a call should you need anything. You are in our thoughts.
Staff were very empathetic and gentle. Bed news and decisions softened by great demeanor and care.
In a year timeline both our older dogs had to be put down. Our normal vet couldn't get us in even though our big guy couldn't use his back legs well suddenly. Any other vet we called in the Keene area had a waiting lost or wanted to do an exam before they would put him down. He was almoat 14 and it was time. These people at VESH were Amazing. Caring considerate brought us into a room to spend time with our fur babies. Gave them Hershey kisses for love and just so wonderful. Both my kids were with me both times and they treat... read more
Business response:
Lori, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet and dear friend. We are glad we were able to provide some comfort during this tough process and please don't hesitate to give us a call should you need anything. Your feedback is very much appreciated- we want to make sure that we are doing everything we can to make these difficult times feel as supportive as they can for our patients and their owners. You are in our thoughts. Thank you again for taking the time to s... read more
You guys really were great! My dog got hit by a car. You were super fast and professional. He was lucky to only have minor injuries and you guys made sure we were in and out quickly.
Business response:
James, thank you so much for taking the time to provide us with your feedback. We love what we do here and are so glad to be able to be here to help our patients. We hope that Merson is healing and recovering from his injuries. Please feel free to reach out if we can be of further assistance!
Our cat was 17 years old and became failure to thrive. It seemed like overnight she failed completely. We truly want to thank you and your entire staff for your care and compassion as she went over the rainbow bridge.
Business response:
Pamela, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process and please don't hesitate to give us a call should you need anything. Please know that you are in our thoughts during this challenging time. We are honored to have been entrusted with Rajah's care.
Last night September 7th 2022 I brought my dog popo because something was wrong with him. He had had a stroke and he had other health problems and had to be euthanized. The 7:00 second shift at the hospital was the most courteous caring and professional. I wish I had more time with him but he would have been suffering. While I was uncontrollably crying, they maintained their professionalism and were very kind to me. I want to thank all of them for their kindness and caring. I didn't get any other names but I'll always rememb... read more
Business response:
Kevin, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process and please don't hesitate to give us a call should you need anything. I will pass on your feedback to the members of our team who were involved with you and Popo. Please know that our thoughts are with you.
Excellent experience!
Business response:
Thank you so much, Amanda! We appreciate your feedback and are so glad that you had a positive experience with us here at Veterinary Emergency & Specialty Hopsital.
Frequently asked questions about Veterinary Emergency & Specialty Hospital
How is Veterinary Emergency & Specialty Hospital rated?
Veterinary Emergency & Specialty Hospital has a 4.9 star rating with 1,647 reviews.
When is Veterinary Emergency & Specialty Hospital open?
Veterinary Emergency & Specialty Hospital is open now. It is open 24/7.
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