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141 Greenfield Road, South Deerfield, MA, 01373, United States
Get directionsVery professional and thorough. They clearly care about the animals they see. I would not hesitate to visit again (although I hope my dog won't need specialty care anytime soon).
Business response:
Thank you, Paul. We all love the work we do here and care very much about all of our patients. We're so glad that we were able to be there for you and Wrigley, and although we echo your sentiment about her not needing Specialty care any time soon, if you do need us, please feel free to call. We're happy to assist in any way we can!
All the staff at VESH were polite, kind and helpful. They were all patient with me and my many questions. Each question was answered to my satisfaction. Though they are over an hour and a half away, I would use their services again if needed for a non-life threatening emergency. I never felt that my dog was just another patient but just as important as all the other patients
Business response:
Thank you so much for your generous feedback, Kathy. We're so glad that we could be here to assist with such a challenging situation. If you need anything, please feel free to reach out. We are here to help in any way we can!🐾❤🐾
They got our dog in quickly and did a thorough exam. The doctor answered all our questions and the staff was attentive and took good care of our pup.
Business response:
Hello Dana! Thank you so much for taking the time to share your feedback with us. We are so glad that your experience here was a good one, despite the circumstances that brought you in. We all hope that Wilson is feeling much better. Please give him some extra love from us!❤🐾❤
the wonderful vets and workers were so very helpful during a most stressful time with my Labrador retriever Beau. Can't thank them enough for all of their care and concern!
Business response:
Jane, thank you so much for your kind words. We are so glad that you and Beau had a positive experience here at VESH, despite the circumstances that brought Beau in. We hope that he is feeling much better and thank you for entrusting us with his care. Please give him our best!🐾❤🐾
Was given prompt professional service with my partner’s cat who was constipated for 2 weeks after making 2 visits to a different veterinarian facility, seeing 2 different vets with diagnostics by both with recommendations and service that was inadequate. At Veterinary Emergency &Specialty Hospital she received prompt diagnostics and treatment (an enema) with pre and afternoon
Business response:
Steve, thank you for taking a moment to share your experience with us. We're so glad that we could assist your partner's cat during her visit here. Please give her our very best. We all hope that she is feeling much better now!🐾❤🐱❤🐾
Very pleasant experience. Took very good care and kept us well informed about our pet. A little pricey though, but you get what you pay for! Top Care! 👍😊👩⚕️🐕
Business response:
Brenda, we are so glad that you and Maxi had a pleasant experience here, despite the reason for coming in! We appreciate you taking the time to post your comments and we thank you for entrusting us with Maxi's care. Please give her some extra love from us!🐾❤🐾
After suffering a cluster seizure, I was lucky enough to get my old boy in at VESH. They admitted him to the ICU and started anti-seizure meds. The care and compassion shown to us while faced with very difficult decisions was exceptional. We were afforded a private room to weigh all of our decisions and I am forever grateful as our boy came home 24 hours later. I don’t know what the future holds but for now, we are just thankful to everyone there! Photos taken 24 hours post discharge.
Business response:
Paula, thank you for your kind words. We know all too well how stressful this type of situation can be. We are glad we were able to provide some comfort during this difficult process and thank you for taking the time to share your feedback with us. It's wonderful to see these pictures! Please give Bam Bam our love and best wishes❤❤❤
Our cat Mickey recently spent 3 days in ICU at VESH. It was our first experience there and we were very impressed with the care, concern, and professionalism that every staff member we interacted with displayed. The medical team provided regular and thorough updates on Mickey’s status, which helped to reassure us that he was in capable and caring hands. Mickey is back home with us now, and we are cautiously optimistic that he will continue to improve. I wholeheartedly recommend VESH for your pet’s medical care.
Business response:
Martha, thank you for your kind words and for sharing your feedback about Mickey's stay with us. We are so glad to hear that your experience was so positive. We appreciate your feedback about the updates and are glad that this helped during a very stressful time. We all hope that Mickey is continuing to improve, and we thank you for trusting us with his care. Please give him our greetings!❤🐾❤
We could not be happier with the care your team provided when our lab presented in critical condition. The doctors reached out throughout his stay with frequent, detailed updates, and the staff gave him outstanding care and endless affection. Our frequent and lengthy visits were always welcomed, and we left each one feeling he was in a safe, caring environment with state-of-the-art resources and expertise. We are so fortunate to have VESH in Western MA! 🐾💙
Business response:
Michele, thank you so much for your wonderful feedback! We appreciate you taking the time to let us know about your experience here and hope that Nauset is feeling dramatically better after having some time to recuperate at home with you. Please give him some extra love from all of us here!❤🐾❤
Veterinary Emergency & Specialty Hospital has a 4.3 star rating with 2,786 reviews.
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