This profile has been claimed by the business owner or representative.
Veterinary Emergency & Specialty Hospital
- Emergency Pet Hospital
- South Deerfield, MA
About this business
Location details
141 Greenfield Road, South Deerfield, MA, 01373, United States
Get directions
Recommended
Recommendedonly problem I have is its so expensive. But they saved my babies life, for that I'm.extremely grateful, Doctor Thomas is awesome!!!
Recommended
Recommended
RecommendedThey are amazing and they are currently treating my cat over night for med ingestion
RecommendedThis hospital is amazing. Saved our Akita a year and a half ago when she had bloat. Can't say enough good things about the care and compassion they showed to Nakita an us both. If there were an option for 100 stars they would get them
RecommendedI would like to say thank you to all of your staff for your gentle and caring handling of our Old Kitty Chowder who had Diabetes, He suddenly took a turn for the worse Sunday and we had to say goodbye to him in my arms and you all were so caring and kind to us, we have been to your hospital before with some of our other animals and have always received the best of care, Thank you
Horribly long wait time of 7 hours. Stuck in a room that whole time and only checked on a couple times during that atrocious long wait. No concern for my pet's or my comfort. Poor communication!! I've not received one call to ask how my pet is doing either!!! The room they put us in had clumps of hair and dirt on the floor that my dog was trying to eat. At one point I went to the front desk and no one was there. Awful experience. Won't ever recommend them to anyone else. There are other choices. When I chose to go to VESH,... read more
Business response:
Thank you for sharing your feedback. We are very sorry to hear about your experience. A messy exam room is not acceptable, and we are sorry that it happened. As an emergecy room, we can have varying wait times; not keeping you updated about that was not appropriate, and we apologize for this. We appreciate your feedback so we may continue to improve our services.
Brought my rat in for surgery. When I picked her up I was told she had opened up her incision but they glued it up and sent us off. I got home and the incision was wide open and blood was everywhere. I called asap to let them know what happened and I was asked to send a picture. I was told there was nothing they could do and to keep the sight moist with water and if it looked infected to bring her in the next morning. Since I love my baby I brought her to Pieper Memorial in Middletown, CT. The er vet said I was absolutely ri... read more
Frequently asked questions about Veterinary Emergency & Specialty Hospital
How is Veterinary Emergency & Specialty Hospital rated?
Veterinary Emergency & Specialty Hospital has a 4.4 star rating with 3,115 reviews.
When is Veterinary Emergency & Specialty Hospital open?
Veterinary Emergency & Specialty Hospital is open now. It is open 24/7.