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Veterinary Emergency & Specialty Hospital of Wichita

4.0

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5618 W 21st St, Wichita, KS, 67205, United States

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4.02,307 reviews
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Kathryn Renfro's profile image
Kathryn Renfro 
recommend  Recommended
12 years ago
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Pat Pettriess-Wiley 
recommend  Recommended
12 years ago
Riah Hauschild's profile image
Riah Hauschild 
recommend  Recommended
12 years ago
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Dawn Unruh 
recommend  Recommended
12 years ago
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Janice McNeal 
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12 years ago
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Liz Austin 
recommend  Recommended
12 years ago
Rita Ann Vanderpool's profile image
Rita Ann Vanderpool 
a month ago

I went back and forth on even leaving a review but I am so upset with how we were treated and how my dog was cared for... My dog who was treated as a serious emergency by the first vet was treated as unimportant by the second vet we saw, there was very little communication between staff and us to keep us in the loop about what was going on, the vet and vet techs told me different things regarding what was happening with my dog when we did get updates and were very conflicting on their outcomes, and our concerns/wants were sh... read more

Business response:

We regret to learn about your experience at Veterinary Emergency & Specialty Hospital of Wichita. Please feel free to reach out to us at (316) 262-5321 to discuss this further. 

Chrissie Schnebly's profile image
Chrissie Schnebly 
2 months ago

After a 5 hour wait and no one in the lobby, my cat is still dying. We also paid $400 for his meds and here we are. My baby isn't even 2 yrs old. Dr MJ was great, nice, and friendly, but the front desk staff is a jk 

Business response:

Chrissie, Thank you for visiting with me and providing valuable insight to your visit. We plan to utilize feedback to continue to make improvements within the hospital. 

Sydney Bruce's profile image
Sydney Bruce 
7 months ago

My husband waited for almost 5 hours in the waiting room and was not even updated on our dog or had any assessment done, even though our dog had wounds in the side of him from another dog bite. Absolutely would not recommend this place to anyone. My husband left and got into another place right away. not impressed whatsoever ever. 

Business response:

We’re very sorry to hear that your experience with us was disappointing. While your pet was brought to the treatment area and assessed by our medical team, we understand how frustrating it must have been not to receive timely updates, especially during a stressful situation. Our team determined that your dog was stable and was able to clip and examine the wounds; however, we recognize that better communication could have helped ease your concerns. We truly value your feedback and are actively working to improve in this area.... read more

Frequently asked questions about Veterinary Emergency & Specialty Hospital of Wichita

How is Veterinary Emergency & Specialty Hospital of Wichita rated?

Veterinary Emergency & Specialty Hospital of Wichita has a 4 star rating with 2,307 reviews. 

When is Veterinary Emergency & Specialty Hospital of Wichita open?

Veterinary Emergency & Specialty Hospital of Wichita is open now. It is open 24/7.