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Villa Las Palmas Healthcare Center

3.9

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Location details

622 South Anza St, El Cajon, CA, 92020, United States

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3.9170 reviews
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Lynette P.'s profile image
Lynette P. 
rating
11 years ago

My experiences there were very sad and depressing. I was in villa las palmas for 5 months and I left only to be taken back to the hospital repeatedly for infections and scabies due to a lack of care and cleanliness. I was given no therapy there after becoming a quadriplegic despite having both medi-cal and private insurance. They would not even put my braces on hands so they became contracted. They lost my personal belongings and even stole the homemade cookies my friend brought me before I even ate one! On my last day ther... read more

Business response:

Dear Lynette, I have searched our medical records database and I am unable to locate your name as a former patient of Villa Las Palmas. Additionally, we were unable to identify you through our computer system based on the medical conditions you described. I believe you have mistaken Villa Las Palmas for another facility. Regardless, I am sorry that you had a bad experience. If you should ever need care in the future, please feel free to contact us or come by for a tour. Sincerely, Erin 

Carla V.'s profile image
Carla V. 
rating
11 years ago

If I could give a zero or less I would. My father was in the ICU for two weeks prior to coming here. He was sent here and NO ONE acknowledged us for hours, a rep from an outside equipment facility showed us how to use his respiratory machine. The next day I visited my father and thought he was sleeping. I called several times and they told me he was alert even when I was there (lies). FINALLY after I kept calling the doctor saw him and he was sent back to the ER since he was incoherent. DONT SEND YOUR LOVED ONES HERE. No qu... read more

Frequently asked questions about Villa Las Palmas Healthcare Center

How is Villa Las Palmas Healthcare Center rated?

Villa Las Palmas Healthcare Center has a 3.9 star rating with 170 reviews. 

When is Villa Las Palmas Healthcare Center open?

Villa Las Palmas Healthcare Center is open now. It is open 24/7.