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Villa Las Palmas Healthcare Center
- Nursing home
- El Cajon, CA
About this business
Location details
622 South Anza St, El Cajon, CA, 92020, United States
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Avoid This Facility at All Costs I wish I could give zero stars. This facility has been an absolute nightmare for my family. My uncle was admitted here after suffering a stroke and brain hemorrhage. He's completely dependent on others for care--unable to walk, move, or do much on his own. What he experienced here was nothing short of neglect. Despite needing extensive care and therapy, they denied him proper physical rehabilitation and attention. After nearly two years, they suddenly forced him to transfer, claiming he no ... read more
Do not let your loved ones stay here. The physical therapists were great. Unfortunately the place is dirty, the nurses and respiratory therapist were incompetent. My husband was becoming less responsive and they did nothing to help him. They finally had him get a chest x-ray because he was throwing up phlegm and advised me his lungs were normal. Three days later he wound up back in the hospital with bacterial pneumonia. The ER nurse advised me there was no way they didn't know my husband had pneumonia. They also never checke... read more
Do not take your loved one here. i will never go back!, Its only nice on the outside but inside the cup is dirty.
My father in law has been in this facility for approximately six weeks. During that time a staff member stole his IPhone and electric razor. He went in with two button down shirts and three pairs of gym shorts. He's coming home today with one shirt and NO shirts. They are sending him home wearing someone else's long pants. Can't understand this because I wrote his name on all of his closes and electronics. How the heck does this happen???!!! Maybe you should send your loved one there naked and with no form of personal gro... read more
I will give 0 stars to this so called health facility, all these reviews are TRUE!!! Beware... do not take your loved one here, they do not care!!! No passion at all, they do not even assist... removed my mother fast...I was first concerned to leave my mother once I read all the negative reviews so we checked her in and truly found out it's the Worst place ever! Beware!!! Our mother would have passed if we left her any longer in that Hellhole!
Business response:
I am sorry to hear that your experience here was not up to the standard that was expected. We need to do better and we will. I was not here when this event occurred, but I am the new Administrator and committed to giving better care. Feel free to give me a call at 480-274-9733 I would love to talk with you and see where we can improve.
It smells Horrible,people bring in dogs and then there is 3 people up to a room so there is no privacy and then the people are just lying around everywhere
If you have any choice of where to place your loved one--DO NOT place them here. 3 to a room, no fresh air, HVAC sucks, food is horrible, staff does not care (well maybe 25% do) call lights not answered for hrs. social services dept who you can never reach, onsite doctor who will never call you back. How can a place with 98% of the people are in wheelchairs not have auto doors? My mom was here for about 1.5 yrs. over that time her health deteriorated rapidly, was sent to the hospital several times (and I was contacted mayb... read more
As we were driving in, we were trying to give this place the benefit of the doubt, but as you entered the entrance the building smelled and it felt like a haunted house. As we toured, there was only one family member there visiting a loved one and it didn't even seem she wanted to be there. I would be surprised if there were some elderly people dead in there bed. If you have a loved one, please do not send them there.
My mother in law has been a patient here for over a year. During this time she has caught scabies twice. We typically visit her a few times each month. The hallways leading to her room smell awful. Very strong urine smell. It's not uncommon to see patients in wheelchairs rolled out into the hallways and left there, to stare at the walls all day. The rooms are ridiculously small. Three to a room. There's less than two feet between patent's bed. Each patient has a bed and a tiny nightstand and that's it. The staff does seem fr... read more
Frequently asked questions about Villa Las Palmas Healthcare Center
How is Villa Las Palmas Healthcare Center rated?
Villa Las Palmas Healthcare Center has a 3.8 star rating with 181 reviews.
When is Villa Las Palmas Healthcare Center open?
Villa Las Palmas Healthcare Center is open now. It is open 24/7.