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Villa Las Palmas Healthcare Center

3.9

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Location details

622 South Anza St, El Cajon, CA, 92020, United States

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3.9170 reviews
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Lori H.'s profile image
Lori H. 
rating
11 years ago

My Mother In Law has been at this Nursing Home for over 2-1/2 years. We are in and out of the home almost everyday and the staff could not be more accommodating to us. We make few request of them, but when we do, they are right on it. The key to any type of relationship is, you need to get to know the staff and they need to know who you are. Wonderful care and I would recommend this home to anyone. Thank you Villa's for all the care you give my Mother In Law. And, no, I'm not a worker from Villa's. 

Dawn H.'s profile image
Dawn H. 
rating
11 years ago

I would recommend this place for the RT (respiratory department, CNA's, activity staff, physical therapy). My brother spent almost 5 months of his final days at Villa Las Palmas. Jocelyn and her assistant, Jill,mark, Griseilda, Mike, dejana, Karla, Troy, Megan, Jo Jo, = AMAZING and blessed!!!! First time in our family having to face care from any facility. Scary!!!! I get they are there because that's their job.... These people are there for there heart before a job!!!!! I see everyone talks about Dan on website. Not that he... read more

Christiana C.'s profile image
Christiana C. 
rating
a week ago

This place is a joke. I received a bill the other day about my insurance bill for the time I spent here. They're charging $36,000 to my insurance and informed me that I still owed $683 co-insurance. This is for three people crammed into one room 2 feet apart. You can smell the poop while your roommate is being changed. How is that sanitary and safe under disease prevention protocols? Best of all they give you a weekly menu of breakfast lunch and dinner options but then they conveniently "run out" of food, cutting corners to ... read more

Veronica O.'s profile image
Veronica O. 
rating
a month ago

Do not send your loved ones here my mother in law fell because no one would answer the call light and she was only there for about a week. She went in for Rehab due to a fractured him and Made it worse! 0 Stars 

Lisaa B.'s profile image
Lisaa B. 
rating
5 months ago

horrible place. i hate that my dad is here. they dont have working phones so when you call to talk to you loved one. its always "ya we have to find a phone... well call you back" and never do im missing out on conversations with my dad he is elderly doesnt have alot of time and this place makes it impossible to talk to my father!!!! its truly disgusting. 

MamieJo M.'s profile image
MamieJo M. 
rating
10 months ago

Avoid This Facility at All Costs I wish I could give zero stars. This facility has been an absolute nightmare for my family. My uncle was admitted here after suffering a stroke and brain hemorrhage. He's completely dependent on others for care--unable to walk, move, or do much on his own. What he experienced here was nothing short of neglect. Despite needing extensive care and therapy, they denied him proper physical rehabilitation and attention. After nearly two years, they suddenly forced him to transfer, claiming he no ... read more

Lorna Grace B.'s profile image
Lorna Grace B. 
rating
10 months ago

Do not let your loved ones stay here. The physical therapists were great. Unfortunately the place is dirty, the nurses and respiratory therapist were incompetent. My husband was becoming less responsive and they did nothing to help him. They finally had him get a chest x-ray because he was throwing up phlegm and advised me his lungs were normal. Three days later he wound up back in the hospital with bacterial pneumonia. The ER nurse advised me there was no way they didn't know my husband had pneumonia. They also never checke... read more

Rae C.'s profile image
Rae C. 
rating
3 years ago

Do not take your loved one here. i will never go back!, Its only nice on the outside but inside the cup is dirty. 

Deanna D.'s profile image
Deanna D. 
rating
5 years ago

My father in law has been in this facility for approximately six weeks. During that time a staff member stole his IPhone and electric razor. He went in with two button down shirts and three pairs of gym shorts. He's coming home today with one shirt and NO shirts. They are sending him home wearing someone else's long pants. Can't understand this because I wrote his name on all of his closes and electronics. How the heck does this happen???!!! Maybe you should send your loved one there naked and with no form of personal gro... read more

Frequently asked questions about Villa Las Palmas Healthcare Center

How is Villa Las Palmas Healthcare Center rated?

Villa Las Palmas Healthcare Center has a 3.9 star rating with 170 reviews. 

When is Villa Las Palmas Healthcare Center open?

Villa Las Palmas Healthcare Center is open now. It is open 24/7.