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Villa Las Palmas Healthcare Center

3.8

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Location details

622 South Anza St, El Cajon, CA, 92020, United States

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3.8181 reviews
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Ronald T.'s profile image
Ronald T. 
rating
11 years ago

My name is Ron Torncello. Recently, on 2 separate occasions, April and October 2014, my wife was required to spend a considerable amount of time as a patient at this facility. I would like to take this opportunity to advise anyone that might be in need of such services or facility or just interested in knowing about the availability of these services, of our experience. In both instances, we found these folks to be more than just accommodating. They were genuinely interested in our comfort, our progress and good feeli... read more

Lori H.'s profile image
Lori H. 
rating
11 years ago

My Mother In Law has been at this Nursing Home for over 2-1/2 years. We are in and out of the home almost everyday and the staff could not be more accommodating to us. We make few request of them, but when we do, they are right on it. The key to any type of relationship is, you need to get to know the staff and they need to know who you are. Wonderful care and I would recommend this home to anyone. Thank you Villa's for all the care you give my Mother In Law. And, no, I'm not a worker from Villa's. 

Dawn H.'s profile image
Dawn H. 
rating
11 years ago

I would recommend this place for the RT (respiratory department, CNA's, activity staff, physical therapy). My brother spent almost 5 months of his final days at Villa Las Palmas. Jocelyn and her assistant, Jill,mark, Griseilda, Mike, dejana, Karla, Troy, Megan, Jo Jo, = AMAZING and blessed!!!! First time in our family having to face care from any facility. Scary!!!! I get they are there because that's their job.... These people are there for there heart before a job!!!!! I see everyone talks about Dan on website. Not that he... read more

Ericka M.'s profile image
Ericka M. 
rating
a month ago

The care quality here is absolutely awful. The CNAs, RNs, etc; do NOT care for the patients as they should. It is dirty with roaches, it stinks, and they treat everyone horribly. They are under LOTS of lawsuits & they violate lotsssss of labor laws. Do NOT send your loved ones here if you love them, this facility will not extend their time here with us. 

Dani H.'s profile image
Dani H. 
rating
2 months ago

Patients from here go outside at anytime and go on the street to beg for money and food every single day. These people don't care about they're patients at all, at 10 pm at night pitch black outside the patients are outside the street wondering asking for money, food, and cigarettes and they're dirty and smelly. The healthcare should take care of their patients and keep them healthy and feed them. 

B L.'s profile image
B L. 
rating
4 months ago

I would leave 0 stars if I could but unfortunately 1 star is what I have to give. The staff here in this facility is horrible not sure if my grandpa is in a healthcare center or getting taken care of by a lot of high schoolers who don't know how to keep a professional staff when working. Avoid this place at all costs! Wish I was able to get names of certain staff members 

Christiana C.'s profile image
Christiana C. 
rating
4 months ago

This place is a joke. I received a bill the other day about my insurance bill for the time I spent here. They're charging $36,000 to my insurance and informed me that I still owed $683 co-insurance. This is for three people crammed into one room 2 feet apart. You can smell the poop while your roommate is being changed. How is that sanitary and safe under disease prevention protocols? Best of all they give you a weekly menu of breakfast lunch and dinner options but then they conveniently "run out" of food, cutting corners to ... read more

Veronica O.'s profile image
Veronica O. 
rating
5 months ago

Do not send your loved ones here my mother in law fell because no one would answer the call light and she was only there for about a week. She went in for Rehab due to a fractured him and Made it worse! 0 Stars 

Lisaa B.'s profile image
Lisaa B. 
rating
10 months ago

horrible place. i hate that my dad is here. they dont have working phones so when you call to talk to you loved one. its always "ya we have to find a phone... well call you back" and never do im missing out on conversations with my dad he is elderly doesnt have alot of time and this place makes it impossible to talk to my father!!!! its truly disgusting. 

Frequently asked questions about Villa Las Palmas Healthcare Center

How is Villa Las Palmas Healthcare Center rated?

Villa Las Palmas Healthcare Center has a 3.8 star rating with 181 reviews. 

When is Villa Las Palmas Healthcare Center open?

Villa Las Palmas Healthcare Center is open now. It is open 24/7.