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12443 IL-59, Ste 115, Plainfield, IL, 60585, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Their website is horrible. I know this is my fault and I should have read it closely but when you click on "classic Pepperoni" one would expect it to be a normal pepperoni pizza, nope! It comes with onions, mushrooms and green peppers. The manager told me that I had to "Click" on build your own. REALLY?? Needless to say we haven't ordered from here in a while and now I know why. The manager gave me a speech about how much pizza cost to make...that was fun.
good news: the pizza is very good bad news: you may never get it. We cancelled again[!] because, for the second time, we found that 40 minutes after the pizza should have arrived, "we're still working on it... we're very busy tonight."
You could honor the old coupons until they run out. I had to pay money to buy those pizzas originally so why can't I use the coupons until I run out of them? That's ridiculous!
Yikes!! We were super excited to try a new place heard some good feedback. Ordered a thin crust Margherita pizza and when we went to eat the pizza to our surprise it was loaded with dice tomatoes instead of an actual sauce. Definitely not a Margherita pizza in fact I don't even what that abomination was. To completely eliminate a pizza sauce and serve cheese over diced tomatoes is just insane. Please update that pizza so misleading for a $30 pizza.
Here we go again....... I keep trying to give them my business and this is the final straw. I only received half of my order. When I called to complain the manager talked over me the whole time and stated "we are sending the rest of your order now" and hung up. I now have to wait for the other half of my order while the first half of my order gets cold. I will never order from here again and strongly advise anyone reading this review to do the same.
I recently placed an order for a pizza. I was excited to use my box tops because I finally saved up enough. Found out that they don't take these coupons anymore which is ridiculous because I still had to buy all the pizzas to earn them so in my opinion they should allow people to use them until nobody else has them because they're not even still using those boxes anymore so no one's going to be earning any new ones but they should still validate everybody that still has the old ones because they had to spend money at their r... read more
The service and food was good, but the place was absolutely disgusting. I sat down and there are spider webs everywhere crumbs everywhere and flies everywhere. The silver wear was disgusting and had food crust all over them and stains. Not to mention it was hot there was no ac on in 87 degrees. Please wash your place
Prices on my check where drastically different from the menu. My $9.99 meal was $17.99 on my check. My total check went from $66 to $48. When I asked to speack to the manager about the prices on my check, I showed him the prices on his menus and the price he put on my check. He said he had to raise his prices and hasn't gotten his new menu in yet. Also that he reserves the right to change the prices when he needs to. I told him he can't just change prices without letting the customer know what they are being asked to pay. I... read more
What a shame. We have been ordering from here for years and the quality has gone down hill. Deep dish was very soggy, mozzarella sticks were cold as well as the beef sandwich. Took over 1.5 hours to be delivered. We will not be ordering from here again.
Vita Bella Pizza has a 4.3 star rating with 2,402 reviews.
Vita Bella Pizza is closed now. It will open at 11:00 a.m.