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Vita Bella Pizza

4.3

About this business

Location details

12443 IL-59, Ste 115, Plainfield, IL, 60585, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
4.32,277 reviews
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Mel B.'s profile image
Mel B. 
rating
3 years ago

Ordered tonight at 6pm it said 2 hours for delivery which I understand being New Years Eve. After 2 hours and 20 minutes I called to check on it the woman who I yanked to said that it just left for delivery. 30 minutes later different woman called me to say they were out of Chicago style pizza so after almost 3 hours I got nothing but lied to and will never order there again. 

Mel B.'s profile image
Mel B. 
rating
3 years ago

Ordered tonight at 6pm it said 2 hours for delivery which I understand being New Years Eve. After 2 hours and 20 minutes I called to check on it the woman who I yanked to said that it just left for delivery. 30 minutes later different woman called me to say they were out of Chicago style pizza so after almost 3 hours I got nothing but lied to and will never order there again. 

Jessica N.'s profile image
Jessica N. 
rating
3 years ago

I am so disappointed. I've loved them for so long but over the past year the service is absolutely horrible. The manger never solves any issues. Food is always super late, and cold. DO NOT RECOMMEND. You can go to rosatis down the street they're always amazingg 

Jessica N.'s profile image
Jessica N. 
rating
3 years ago

I am so disappointed. I've loved them for so long but over the past year the service is absolutely horrible. The manger never solves any issues. Food is always super late, and cold. DO NOT RECOMMEND. You can go to rosatis down the street they're always amazingg 

Tomas S.'s profile image
Tomas S. 
rating
4 years ago

DO NOT PLACE YOUR ORDER ONLINE!!!! Be aware of the system having flaws as well as staff rudeness. Have placed my order online - my credit card was charged 3 times within 3 minutes - I have called restaurant and incompetent yet rude person over the phone stated that they don't have my order. (By the way one, I was put on hold for long time plus one phone call was dropped) I understand that those were just authorizations - regardless the money were back to my account within 3 business days - 150$ was gone from it for that man... read more

Tomas S.'s profile image
Tomas S. 
rating
4 years ago

DO NOT PLACE YOUR ORDER ONLINE!!!! Be aware of the system having flaws as well as staff rudeness. Have placed my order online - my credit card was charged 3 times within 3 minutes - I have called restaurant and incompetent yet rude person over the phone stated that they don't have my order. (By the way one, I was put on hold for long time plus one phone call was dropped) I understand that those were just authorizations - regardless the money were back to my account within 3 business days - 150$ was gone from it for that man... read more

Katherine D.'s profile image
Katherine D. 
rating
4 years ago

DO NOT ORDER FROM FROM HERE EVER! Ordered 2 pizzas for carry out at 3pm and said they would be ready between 4:30-4:45pm. At 4:45pm, I was told they never printed our order and it would be another 45 minutes for our order. They didn't apologize AND said it "wasn't their fault" and there was nothing they could do. HORRIBLE business sense. 

Katherine D.'s profile image
Katherine D. 
rating
4 years ago

DO NOT ORDER FROM FROM HERE EVER! Ordered 2 pizzas for carry out at 3pm and said they would be ready between 4:30-4:45pm. At 4:45pm, I was told they never printed our order and it would be another 45 minutes for our order. They didn't apologize AND said it "wasn't their fault" and there was nothing they could do. HORRIBLE business sense. 

Joycelynn S.'s profile image
Joycelynn S. 
rating
4 years ago

I have ordered from this restaurant for the past 7 years. Their service has always been stellar, their delivery timely and their product excellent. That is until today. I was trying to order delivery for another family for 6 o'clock and was inquiring about the # of people fed by each order. The person on the other line was getting annoyed and frustrated with my questions, but he answered them as best he could. While I appreciate his explanations, I found his tone and lectures about ordering a day in advance condescendin... read more

Frequently asked questions about Vita Bella Pizza

How is Vita Bella Pizza rated?

Vita Bella Pizza has a 4.3 star rating with 2,277 reviews. 

When is Vita Bella Pizza open?

Vita Bella Pizza is closed now. It will open at 11:00 a.m.