Vita Bella Pizza

Andrew L. 

on Yelp

a year ago

Pizza good, customer service is horrible. Tonight's Chicago deep dish order was wrong! Cheese and spinach is easy to get right.. not for the Vita Bella staff. The order was repeat back to me correctly. So what happened? This is the 2nd order is as many months - unacceptable. Ever heard a real reason and mngt was unapologetic about it. Will not be ordering again soon. 

Teri M. 

on Yelp

a year ago

Thursday night 6:30. Basically one employee running the whole show. He seated us, and was our server. Only four tables seated. Sweet guy, but very slow service. Warm bread served at the table. Olive oil on all the tables, but all were close to empty. Ordered a cup of minestrone, a vita bella beef sandwich, and spaghetti with meat sauce. Everything was served nice and hot. Food was delicious, but there was virtually no meat in the meat sauce. It looked and tasted like marinara. This is clearly a restaurant for to go or... read more

Debbie F. 

on Yelp

a year ago

We were excited to order our favorite ... the Italian beef pizza and breaded mushrooms. The pizza was great but it was cut uneven and there were limited toppings. Only the inner pieces had toppings which was disappointing. The breaded mushrooms were nearly inedible as they were greasy and tasted like a combo of grease and freezer burn. This was very disappointing given that these breaded mushrooms were our favorite in the area. I'm not sure why the quality has decreased but it will be difficult to justify ordering from one o... read more

Debbie F. 

on Yelp

a year ago

We were excited to order our favorite ... the Italian beef pizza and breaded mushrooms. The pizza was great but it was cut uneven and there were limited toppings. Only the inner pieces had toppings which was disappointing. The breaded mushrooms were nearly inedible as they were greasy and tasted like a combo of grease and freezer burn. This was very disappointing given that these breaded mushrooms were our favorite in the area. I'm not sure why the quality has decreased but it will be difficult to justify ordering from one o... read more

George K. 

on Yelp

a year ago

Bad service. Pizza timing is always off. Sometime pizza is Cooked right . Nothing is consistent When the pizza is good it's good. But more that a 60 percent chance it will be late or undercooked 

George K. 

on Yelp

a year ago

Bad service. Pizza timing is always off. Sometime pizza is Cooked right . Nothing is consistent When the pizza is good it's good. But more that a 60 percent chance it will be late or undercooked 

J F. 

on Yelp

a year ago

Store was busy, delivery was going to take 60-70 minutes. Fine, ordered anyway. So....at about 100 minutes I call in to see where my order is. Girl on the phone, nasty attitude. "We're busy it's Halloween". I don't care about that. If you're so busy tell me 815 delivery instead of 740. Don't lie about it. So she stays nasty, tells me it should be here any minute and we end the call. Food shows up in about 5 minutes. Spent 50+ for dinner and I tip well, which I have to do before I see what kind of service I'm going to ge... read more

J F. 

on Yelp

a year ago

Store was busy, delivery was going to take 60-70 minutes. Fine, ordered anyway. So....at about 100 minutes I call in to see where my order is. Girl on the phone, nasty attitude. "We're busy it's Halloween". I don't care about that. If you're so busy tell me 815 delivery instead of 740. Don't lie about it. So she stays nasty, tells me it should be here any minute and we end the call. Food shows up in about 5 minutes. Spent 50+ for dinner and I tip well, which I have to do before I see what kind of service I'm going to ge... read more

Dawn S. 

on Yelp

a year ago

I ordered at 6:03pm and they told me 45 minutes. My husband arrived at 6:35 and waited over an hour in the parking lot before walking out empty handed. Manager made a bunch of excuses for being busy. Never going here again