Vita Bella Pizza

Tomas S. 

on Yelp

4 years ago

DO NOT PLACE YOUR ORDER ONLINE!!!! Be aware of the system having flaws as well as staff rudeness. Have placed my order online - my credit card was charged 3 times within 3 minutes - I have called restaurant and incompetent yet rude person over the phone stated that they don't have my order. (By the way one, I was put on hold for long time plus one phone call was dropped) I understand that those were just authorizations - regardless the money were back to my account within 3 business days - 150$ was gone from it for that man... read more

Katherine D. 

on Yelp

4 years ago

DO NOT ORDER FROM FROM HERE EVER! Ordered 2 pizzas for carry out at 3pm and said they would be ready between 4:30-4:45pm. At 4:45pm, I was told they never printed our order and it would be another 45 minutes for our order. They didn't apologize AND said it "wasn't their fault" and there was nothing they could do. HORRIBLE business sense. 

Katherine D. 

on Yelp

4 years ago

DO NOT ORDER FROM FROM HERE EVER! Ordered 2 pizzas for carry out at 3pm and said they would be ready between 4:30-4:45pm. At 4:45pm, I was told they never printed our order and it would be another 45 minutes for our order. They didn't apologize AND said it "wasn't their fault" and there was nothing they could do. HORRIBLE business sense. 

Joycelynn S. 

on Yelp

4 years ago

I have ordered from this restaurant for the past 7 years. Their service has always been stellar, their delivery timely and their product excellent. That is until today. I was trying to order delivery for another family for 6 o'clock and was inquiring about the # of people fed by each order. The person on the other line was getting annoyed and frustrated with my questions, but he answered them as best he could. While I appreciate his explanations, I found his tone and lectures about ordering a day in advance condescendin... read more

Joycelynn S. 

on Yelp

4 years ago

I have ordered from this restaurant for the past 7 years. Their service has always been stellar, their delivery timely and their product excellent. That is until today. I was trying to order delivery for another family for 6 o'clock and was inquiring about the # of people fed by each order. The person on the other line was getting annoyed and frustrated with my questions, but he answered them as best he could. While I appreciate his explanations, I found his tone and lectures about ordering a day in advance condescendin... read more

Acira T. 

on Yelp

4 years ago

I ordered my pizza at 4:44 on Wednesday, I got a used their pizza tracker and it was saying my pizza was done at 515 I left my house a few minutes after 515 to ensure my order was good to go. I arrived at the restaurant at 528. I was told it would be 20 minutes although annoyed I waited 20 minutes I then waited 30 and still nothing not even a smile. Asked for a refund because after waiting 30 minutes and watching kitchen staff screwing around and the order taker lick her nails and play with her hair... Pizza didn't sound ... read more

Acira T. 

on Yelp

4 years ago

I ordered my pizza at 4:44 on Wednesday, I got a used their pizza tracker and it was saying my pizza was done at 515 I left my house a few minutes after 515 to ensure my order was good to go. I arrived at the restaurant at 528. I was told it would be 20 minutes although annoyed I waited 20 minutes I then waited 30 and still nothing not even a smile. Asked for a refund because after waiting 30 minutes and watching kitchen staff screwing around and the order taker lick her nails and play with her hair... Pizza didn't sound ... read more

Mai N. 

on Yelp

4 years ago

Came with the family for pizza dinner, what a disaster!! The pizza was made totally wrong, so only half of us had a chance eat at first. The next pizza to 30 minutes to arrive. We never ate together. The manager (was really the pizza maker, no mgr on duty) offered a 15% discount and assured me that made everything ok. Total ! I'll NEVER come back again!! The "manager " was disrespectful and had no idea how to handle the situation. And the service was terrible!!! 

Mai N. 

on Yelp

4 years ago

Came with the family for pizza dinner, what a disaster!! The pizza was made totally wrong, so only half of us had a chance eat at first. The next pizza to 30 minutes to arrive. We never ate together. The manager (was really the pizza maker, no mgr on duty) offered a 15% discount and assured me that made everything ok. Total ! I'll NEVER come back again!! The "manager " was disrespectful and had no idea how to handle the situation. And the service was terrible!!!