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Wag Hotels - Redwood City
- Pet Boarding
- Redwood City, CA
About this business
Location details
1025 Hansen Way, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is for the grooming service. I took my dog into a specific groomer to get groomed for the first time. Made an appointment through their instagram account. (Their Instagram account specifically says "DM for appointment") Took my dog in and they did a great job. Fast forward to now, I want to take my dog in again. Tried reaching out through their Instagram account to make an appointment. I wasn't sure if they were open due to the coronavirus, but thought I would message them anyways since they were posting before and aft... read more
Business response:
Thank you so much for your feedback. I apologize you had a hard time booking your second grooming appointment. I'd love to discuss your concerns with you further. At your earliest convenience, please reach out via our wag line at 888-924-5463. We look forward to hearing from you soon.
I will never take my dog here again! I would bring lunch for him everyday and tell them it was for lunch or breakfast and I am honestly not sure how many times they actually fed him. When I would ask to talk to a manager there was always and excuse as to why I could not talk to one right there and then. They would always say someone will call you back and no one ever did I would always have to make the effort to call back. Yes they are refunding me the rest of my play package (only after I had to call them back) that I had b... read more
Frequently asked questions about Wag Hotels - Redwood City
How is Wag Hotels - Redwood City rated?
Wag Hotels - Redwood City has a 4.3 star rating with 1,005 reviews.
When is Wag Hotels - Redwood City open?
Wag Hotels - Redwood City is open now. It will close tomorrow at 12:00 a.m.