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Wag Hotels - Richardson

4.9

About this business

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more

Location details

751 S Central Expy, Richardson, TX, 75080, United States

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4.91,067 reviews
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Ellen T.'s profile image
Ellen T. 
6 years ago

My dog loves the Pooch Hotel, which we use primarily for boarding. The staff knows him and greets him warmly, and he settles right in. t 

Business response:

Thank you for the review Ellen! We love when Pippin comes to visit! 

Phyllis G.'s profile image
Phyllis G. 
6 years ago

Our first time & we were worried about our new Rescue. Everything went well & we were able to keep an eye on her w the camera!! 

Business response:

We are glad you were able to enjoy the webcam services Phyllis! We loved taking care of Coco and look forward to future visits! 

Jeffrey H.'s profile image
Jeffrey H. 
6 years ago

We like you all but are concerned that our doggie Nina sometimes is not always happy to come to your facility. There have been a few times when she resists entering y'all's front door. As we mentioned, this does not happen all of the time but your establishment is the ONLY place where she does this. Even the Vet and grooming place does not elicit this type reaction from her and she does not being at either once she is there. 

Jessica A.'s profile image
Jessica A. 
6 years ago

My two shepherd puppies were very well taken care of at the Pooch Hotel! I was able to book a room at the last minute for my fur babies. One of my shepherds is not the most trusting, but the staff knew how to put him at ease. They both received so much attention. I always received a quick call back when checking in. I had no fears about their well being. I will definitely bring them back here again! 

Business response:

Thank you for trusting Pooch with your pups Ranger and Lola! We had a lot of fun with them and hope they come visit us again soon! 

Carolyn and Dean W.'s profile image
Carolyn and Dean W. 
6 years ago

Well groomed Austrian Shepherd 

Business response:

We are happy to hear your enjoyed Brooklyn's groom! We hope to see Brooklyn again very soon! 

John B.'s profile image
John B. 
6 years ago

We have boarded our dogs at Pooch Hotel in Richardson since they opened and have always been very happy with our experience. 

Business response:

Thank you John. It was great to spend time with Gus and Boomer recently. Thank you for continuing to choose Pooch to take care of your special pups! 

Andrea H.'s profile image
Andrea H. 
6 years ago

My doggie is always happy when he comes home. That’s all that matters. Ohh and the great staff. 

Business response:

Thank you Andrea! We enjoyed spending time with Loco, the sweetest pug! Thank you for choosing Pooch Hotel 

Edelwina M.'s profile image
Edelwina M. 
6 years ago

great experience. no complains 

Business response:

Thank you Edelwina! We enjoyed taking care of Mocha. Thank you for choosing Pooch Hotel! 

Caroline R.'s profile image
Caroline R. 
6 years ago

My pup has some issues right now, she is recovering from surgery, on a ton of meds, she can't play with other dogs and we just lost her dog brother. So I was a little stressed about leaving her for a long time. What I liked and made me pick Pooch Hotel was I loved that I could get a 'kennel'/room with a camera to watch her whenever I wanted, that she could get one on one time in a playroom 3 times a day to get 'exercise' and just be out of her room for a little bit, plus deal with her crazy special food and medicines. Pooch... read more

Business response:

Thank you for the review Caroline! We absolutely LOVED Lyla! She is the sweetest pup and we couldn't wait everyday to give her snuggles and love. We are glad to hear you are happy with her experience here, Lyla seemed very comfy in her special suite. We hope to see you both again soon! 

Frequently asked questions about Wag Hotels - Richardson

How is Wag Hotels - Richardson rated?

Wag Hotels - Richardson has a 4.9 star rating with 1,067 reviews. 

When is Wag Hotels - Richardson open?

Wag Hotels - Richardson is open now. It is open 24/7.