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Wag Hotels - Richardson

4.9

About this business

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more

Location details

751 S Central Expy, Richardson, TX, 75080, United States

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4.91,067 reviews
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Matt F.'s profile image
Matt F. 
6 years ago

Very friendly and welcoming to my puppy 

Business response:

Thank you Matt! We loved getting to know Duke and hope he comes to visit us again! 

Esther A.'s profile image
Esther A. 
6 years ago

This was our first experience with the Pooch Hotel. They exceeded our expectations. The staff is wonderful and we will be telling all our friends about this place. We will not let our babies stay anywhere else. 

Business response:

Thank you Esther! We enjoyed getting to know and taking care of Squirt and Lady! Can't wait to love on them again! 

Mary (Lanette) R.'s profile image
Mary (Lanette) R. 
6 years ago

I was super nervous about leaving my puppy for the first time. My son and daughter-in-law use the Pooch Hotel for their two dogs and LOVE it, so I tried. The experience was fantastic. The personnel were so positive and attentive to my little pup, and took ALL my phone calls - lots and lots of phone calls all times of the day and night :). They were just terrific and my sweet little girl had a lovely stay. Five stars for any category, cleanliness, professionalism, attentiveness, knowledge. No worries for the future. 

Business response:

Thank you for the review Mary! We enjoyed taking care of Ellie Mae, she is the sweetest pup! We hope to see her again soon and are so happy to hear you trusted Pooch Hotel to take care of your special girl. 

Sandra W.'s profile image
Sandra W. 
6 years ago

Wonderful, very helpful staff. Thanks so much. 

Business response:

Thank you Sandra! We enjoyed getting to know Brexit and hope to see her again soon! 

Ida K.'s profile image
Ida K. 
6 years ago

My Carlee my grand dog Charlie loved it 

Business response:

Thank you Ida! We loved getting to know Charlie! And it was fun to see both of them interact together. Hope we see all of you again soon! 

Rachelle A.'s profile image
Rachelle A. 
6 years ago

We love the Pooch Hotel! The staff is great. We consistently see the same staff members and our dog is as happy to see them as they are to see him. I love that someone is there 24 hours a day and that I could pick up my dog at 3 a.m. if I wanted to. 

Business response:

Thank you Rachelle! We love when Shadow comes to visit! The sweetest pup :) We hope to see you both again soon! 

Forrest P.'s profile image
Forrest P. 
6 years ago

Great people - always helpful, place is always clean, very loving to Angel and love the texts and pictures sent. The only thing I’d change is I wish it didn’t cost so much or there were more specials or discounts but it would be hard to go anywhere else..I don’t worry about her when I leave her. Thank you for peace of mind. 

Business response:

Thank you for the input and review Forrest! We love when Angel comes to visit! 

Judy S.'s profile image
Judy S. 
6 years ago

First time for my two dogs and I was pleased. They stayed 7 nights and 8 days....my only concern is that there is no outside area for the dogs to play or to go to the bathroom....otherwise it was a really good experience! 

Business response:

Thank you for the review and input Judy! While we do not have a designated outdoor play area, we do offer outdoor hikes if you are interested next time Max and and Jack stay with us! We hope to see your sweet pups again soon! 

David P.'s profile image
David P. 
6 years ago

Friendly staff, great playspace, and when we picked up our babies they were happy. I highly recommend Pooch Hotel. 

Business response:

Thank you David! We enjoyed getting to know Leila and Amber Rose, they are such sweet pups! I hope we get to see them again soon! 

Frequently asked questions about Wag Hotels - Richardson

How is Wag Hotels - Richardson rated?

Wag Hotels - Richardson has a 4.9 star rating with 1,067 reviews. 

When is Wag Hotels - Richardson open?

Wag Hotels - Richardson is open now. It is open 24/7.