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Wag Hotels - Richardson
- Consumer Services
- Richardson, TX
About this business
Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more
Location details
751 S Central Expy, Richardson, TX, 75080, United States
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Maisie seems very happy to go there. That is what counts
Business response:
Thank you Keith! It is great to see Maisie again and we hope to get to spend more time with her!
Our pup stayed last weekend. All went well. My only recommendations would be to for the people in the playrooms to actually interact with the dogs. Also the lobby smells of urine pretty strong. Needs some good cleaning and air freshener. If the lobby smells like that strong it kinda made me sad to think what the back where the dogs stay smells like.
Business response:
Thank you for the feedback Michelle. To address a few of your concerns: Our team members are trained to keep an overall view of the playroom and be attentive at all times to keep the room peaceful and playful. If you are interested in more one-on-one time with Zeus, we do offer personal play time. I do apologize the lobby smelled when you were visiting us, we try our best to clean up after unexpected messes occur in our lobby, but sometimes the smell can linger. We did enjoy Zeus' visit with us and hope to see him again soon... read more
Boomer looks forward to going to daycare and the entire staff treats him like he’s one of their own. I was watching the playroom camera one morning and the Staff Attendant was sitting next to Boomer with his arm around him while Boomer was licking his face. It made me comfortable knowing my dog was safe and happy.
Business response:
Thank you Kirk! We LOVE Boomer! He is always most popular and playful in playgroup! Thank you for continuing to choose Pooch Hotel!
Great facility. I wish they would play with the dogs more. My dog loves playing fetch and would love to play.
Business response:
Hi Kris! We enjoyed taking care of Clutch. We could definitely schedule some one-on-one time to play fetch with Clutch next time you come!
I love the doggy cam, being able to see my one-year-old goddlendoodle when we’re apart. When she got rowdy, they calming escorted her out of group play, for a timeout. I watched it happen on camera and thought they handled it really well. They clearly love dogs. (Every dog boarding employee should, but that’s not always the case.) This locations is by my office, so it’s convenient too!
Business response:
Thank you Hilarie! We DO love dogs, and we LOVE Magnolia! We are happy to hear you enjoyed our webcam amenity and location! Hope to see you both again soon!
Minnie seemed to be happy when we took her there, now for the 3rd time! The staff is friendly and I can tell that they are very much into dogs!!! Thanks for looking after my pet.
Business response:
Thank you Nancy! We love when Minnie comes to visit!
The Pooch Hotel in Richardson took such great care of our 11 week old black lab puppy. They made sure he felt comfortable hanging out with the small dogs instead of putting him with the full grown labs. They emailed us pictures and a message letting us know he was doing ok, and they also provided a great report card with helpful comments at the end. I love that they are 24/7 and we can pick him up at any hour of the night. Will definitely use for future visits to Dallas! Thanks so much Pooch Hotel!
Business response:
Thank you for the review Ashley! We really enjoyed getting to know Trooper! Such a sweet puppy! We are happy to hear you enjoyed all our amenities and hope to see him again soon!
Since I was not with my dogs, it is difficult to know how they did. In viewing them on TV they looked okay; no fights or problems with the other dogs. The staff is great to work with and I feel confident if there were any issues, they would contact me.
Business response:
Hi Julia! We LOVED taking care of Gini and Taffy! They are such sweet fur-babies and we can't wait to see them again! Give them kisses for us!
We took our boxer Brody to Pooch to see Kendra the groomer, she does an excellent job everytime !!
Business response:
Thank you William and Charlotte! We LOVE when Brody comes to visit!
Frequently asked questions about Wag Hotels - Richardson
How is Wag Hotels - Richardson rated?
Wag Hotels - Richardson has a 4.9 star rating with 1,067 reviews.
When is Wag Hotels - Richardson open?
Wag Hotels - Richardson is open now. It is open 24/7.