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Wag Hotels - Richardson

4.9

About this business

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more

Location details

751 S Central Expy, Richardson, TX, 75080, United States

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4.91,066 reviews
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Richard and Evelyn A.'s profile image
Richard and Evelyn A. 
7 years ago

We really like the environment at Pooch Hotel. More than that, our dogs are totally happy here so much so they seem at though they couldn't care less that we are back to take them home. It is so nice to have a place where our pups are totally relaxed. So much better than boarding them at a kennel or vet. The staff are very competent. They make sure all the required tests on animals by a vet are on record before they accept any to board. We have left our dogs for two weeks and for only a day. Love it! And we highly r... read more

Business response:

Thank you Richard and Evelyn! We enjoyed taking care of Dakota and Niki for their daycare visit and hope we see them again soon! 

Carol W.'s profile image
Carol W. 
7 years ago

Buddy is a regular at day care. He goes twice a week and he loves it.  

Business response:

Thank you Carol! We love Mr. Buddy and all his energy! 

Brandon M.'s profile image
Brandon M. 
7 years ago

You guys are always excellent. You all know my dog, the fluffy/lazy ball of love that is Jasper. He is always so happy when I pick him up, would never take him anywhere else. 

Business response:

Thank you Brandon! We love Jasper and so grateful you've chosen Pooch Hotel as his home away from home! 

Steve and Robin M.'s profile image
Steve and Robin M. 
7 years ago

Our two dogs are day-care attenders and love going each day. The staff are loving and protective of our pups - we are very happy knowing they are in safe, caring hands all day. 

Business response:

Thank you for the review Steve and Robin! We love Lainey and Marley and they are such a big part of the Pooch Family. We are always here for you! 

Steven H.'s profile image
Steven H. 
7 years ago

Hudson loves his playtime at Pooch Hotel! The staff is always so excited to see him - we know that he's loved and taken care of! 

Business response:

Thank you Steven! We love when Hudson comes to play! He is a pro! 

Courtney H.'s profile image
Courtney H. 
7 years ago

It was our first visit to the hotel. I felt we were rushed checking in. Staff was friendly. And I would've loved seeing the hotel. I think a tour is needed for new clients. 

Business response:

Courtney- I'm sorry you did not receive a proper check in and tour. I have spoken with my staff about this and we would love to give you a tour next time you come in. We enjoyed taking care of Roscoe! I hope we see you again soon and would love to show you around the facility. 

Janet E.'s profile image
Janet E. 
7 years ago

It would be nice if you emailed upcoming special events. 

Business response:

Thank you for the review Janet. I have noted your account and we will be happy to email you directly any time we have special events going on! 

Liz G.'s profile image
Liz G. 
7 years ago

Can't say enough wonderful things about the care and attention our babies get when they stay here! We've been boarding here since shortly after they opened me have never had anything but a great experience! 

Business response:

Thank you Liz! We love when Kibbee comes to visit, and of course taking care of sweet Tabouli! We are here for you any time! 

Tonya B.'s profile image
Tonya B. 
7 years ago

I would like to be able to see my dog. 

Business response:

Thank you for the review Tonya. Since Jaxson is a personal play, you would be able to have camera access best with our Presidential and Palace suites that have webcam access 24/7. We would be happy to accommodate you with this if is something you are interested in for Jaxson's next visit with us! 

Frequently asked questions about Wag Hotels - Richardson

How is Wag Hotels - Richardson rated?

Wag Hotels - Richardson has a 4.9 star rating with 1,066 reviews. 

When is Wag Hotels - Richardson open?

Wag Hotels - Richardson is open now. It is open 24/7.