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Wag Hotels - Richardson
- Consumer Services
- Richardson, TX
About this business
Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more
Location details
751 S Central Expy, Richardson, TX, 75080, United States
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Nice facility, conveniently located, friendly staff.
Business response:
Thank you Fran! We love when Barbie visits us! She is such a great player. We also appreciate your years of loyalty!
This is the very first time I had ever used a kenneling service for my baby Moe. I was out of town for 10 days and left her in the Care of The Pooch Hotel. I knew everything was all good from the moment I stepped in the door the facility is clean and well-run and well-organised. I'm extremely happy with the services that were provided. I feel as though the staff took the time to analyze my dogs particular behavior and they catered to her. It took her a day or so to adjust but it was wonderful she did very well with the ot... read more
Business response:
Thank you Yolanda! We enjoyed taking care of Moe, he is such a special pup! Thank you for choosing and trusting us to take care of him, and we look forward to seeing you again soon!
Have more pet plans for daycare in a more variety of increments
Business response:
Thank you for the note Julie. We enjoyed taking care of Broddie and Roxy- they have such great energy. Other play options we offer to help with high energy is outdoor hikes, treadmill and/or personal play sessions. We hope you visit us again and we can discuss these options for your special pups!
Always take my puppy to pee before bringing her out to me st pick up to help limit excitement pee.
Business response:
Thank you for the review Audry! We always love a visit from Justice. It has been a joy watching her grow up and we are always very understanding and patient with our puppies needs. All of our staff now knows to make sure she goes potty before she comes to the lobby for pickup, and also we've noted this in your profile so this will always occur. Thanks for the feedback!
We boarded our dog, Penny, for a few days and we were very happy with the experience again. Penny went in happy and came out happy, as usual. The staff is very caring and accessible.
Business response:
Thank you Sandi and Boyd! We love Miss Penny! She is such a great girl and great player. We are always here for her daycare or boarding needs!
April did a great job with Brody !!
Business response:
Thank you Charlotte! We love Brody and will take care of him any time you need!
Bath before they leave coming back home.
Business response:
Thank you for the feedback Craig. Just for clarification, we do indeed offer baths upon request at check-in or you can add it as a service any time during the stay to ensure Hershey is clean at pickup. We certainly strive to keep every dog clean and safe, but are more than willing to bathe Hershey should you request it, especially when she boards again!
I have two "bully breeds" and take them to the pooch hotel every week. They absolutely love it, they come home super tired and well behaved. I also love that I can look at them throughout the day on the webcam which gives me peace of mind plus an enjoyable momentary distractions from work when I check in on my fur babies. I had looked into other doggie day cares, which all seem to have a policy banning bully breeds. With more people adopting from rescues, I believe the ban will have those places out of business soon.... read more
Business response:
Thank you Sarah! We absolutely love Mona and Zoey! They are anything but "bully breeds" to us and do so well in group play! We thank you for choosing the Pooch Hotel and are always here when you need us!
I forgot you guys have a webcam! Just remind me about it so I can us it next time! You guys did great with me dog!
Business response:
Thank you Jacqueline! Koda did very well with us and in the play area! We will definitely remind you about the webcams next time you visit. We cannot wait to play with Koda again!
Frequently asked questions about Wag Hotels - Richardson
How is Wag Hotels - Richardson rated?
Wag Hotels - Richardson has a 4.9 star rating with 1,079 reviews.
When is Wag Hotels - Richardson open?
Wag Hotels - Richardson is open now. It is open 24/7.