Walnut Trails Apartments

Laila S 

on BBB

10 months ago

?????????? 5-Star Review for ***** ******at Caldera Apartments I want to express my deepest appreciation for ***** and the incredible support she provided during an extremely stressful and unexpected situation with my roommate. Although her role has limitations in civil matters, ***** showed up with a level of presence, empathy, and professionalism that truly went above and beyond. ***** is the only person in the office managing a building of over 140 residents, constantly being pulled in every direction with responsibilitie... read more

Coryn E 

on BBB

3 years ago

I live at a First Communities property in Clermont, and it is gorgeous! Amazing team, amenities overall the best! 

Ali R 

on BBB

4 weeks ago

If zero stars were applicable I would happily give zero stars. I have been a resident at one of their horrendous properties in The East Bay Area for over 5 years now. I am disabled and section 8. From day one I was harassed and not treated the same as other tenants. The Apt had missing blinds, gapping holes in closets, peeling paint, and other things. I was never given a pool key either, but I wouldn't of used it anyway being a severe epileptic. As I continued living here things started breaking left and right, toilet leakin... read more

Christopher b 

on BBB

a month ago

Before move-in, I was told the garbage disposal and A/C blower fan would be replaced. They were not. I was then told there was nothing wrong with either. Within about a week of moving in, both failed and had to be replaced. The apartment was also not properly cleaned before move-in. There was buildup around the toilets, cat feces on top of the kitchen cabinets that took about a week to have cleaned, and nails and screws left throughout the apartment, including hidden in the carpet. Other repairs have created new problems. Wh... read more

SHURONDA Y 

on BBB

2 months ago

GOOD MORNING , I WAS LIVING AT DIAMOND HILL APARTS FOR 2 YEARS WHEN IT WAS TIME FOR MY LEASE TO BE UP I GAVE MY 60 DAY NOTICE THAT I WAS MOVING , ONCE I REMOVED EVERYTHING FORM THE UNIT ON THE MOVE OUT DATE WHICH WAS 05/29/2026 I INFORMED THE MGR THAT SINCE I WORK FROM AND THEY WOULD BE CLOSED WHEN I GET OFF I ASK IF I COULD BRING THE KEYS TO THEM ON SATURDAY SHE STATED THAT IT WOULD BE FINE SO ONCE THAT WAS DONE THEY ARE CHARGING ME RENT FOR THE UNIT FROM 06/01/2026-06/06/2026 WHICH I WAS NOT THEIR FOR THOSE DATES SO THEY T... read more

Taylor j 

on BBB

3 months ago

Magnolia Apartments in Tuscaloosa, Alabama has given me conflicting information for weeks about my refund deposit. I was told it would take 6 days, then 1–2 weeks, and now up to 6 weeks. Despite emailing my cancellation and supporting documentation in advance, no one has followed up with me. Every time I call, I’m told they’ll take care of it, but nothing changes. continuously pushing the date back for the deposit to be mailed. They also refused to provide me with the corporate office’s contact information when I asked to es... read more

Frank N 

on BBB

4 months ago

My family and I just moved into one of their properties called Serrano Highlands in Lake forest CA and I was harrased by their maintenance team member Moses and the their office staff and corporate office Asset Living didn't take the appropriate actions in my opinion. To make matters worse every time I called Asset Living their agents who answered the phone like Tina and the rest of them kept hanging up the phone on me. I left several messages for their corporate office to see if they can help us resolve our issues directly ... read more

Frank 

on BBB

4 months ago

My family and I just moved into one of their properties called Serrano Highlands in Lake forest CA and I was harrased by their maintenance team member Moses and the their office staff and corporate office Asset Living didn't take the appropriate actions in my opinion. To make matters worse every time I called Asset Living their agents who answered the phone like Tina and the rest of them kept hanging up the phone on me. I left several messages for their corporate office to see if they can help us resolve our issues directly ... read more

Brian N 

on BBB

6 months ago

Managment does not dobtheir Job when it comes to get'n things done and thats goes for all of these individuals who don't have the professionalism nor the curtiousness to listen and resolve matters at hand.. This is ghetto land and it shows., people moving out faster then in.. So to whom really takes pride in their jobs a No One in management .. Biltmore on the Lake