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Walnut Trails Apartments
- Apartments
- Elkhart, IN
About this business
Location details
3530 E Lake Dr N, Elkhart, IN, 46514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This company is complete trash!!!! The apartment complex across from target on **************** in ****** has no management, the staff is rude and unreliable. There is a different person working in the office everyday and none of them know anything about policies or how to handle customer concerns. They do not relay information, and they add fees based on Their own neglect, not based on guidelines of the lease. Their maintenance is nonexistent. My ceiling is caving in and I have requested maintenance several times. The venti... read more
PM *************************** doesnt follow code Enforcement or ******** laws. Unhealthy living conditions with black mold infested buildings and hvac units, leaks, roaches, trash and unsanitary property. Multiple units with severe black mold mildew and leaks. Property is filthy with trash, f**** and urine everywhere.
When Asset Living assumed management of the complex where I live, tenants immediately were thrust into a financial SNAFU because Asset's utilities procedure differs from that of the prior management company. Rather than simply forgiving this to demonstrate to tenants that Asset supports them and isn't willing to hold them liable for a bureaucratic change, Asset has continued to dun tenants, even threatening them with eviction should they not fork up the money. Although management has been contacted repeatedly about this, and... read more
Horrible. My personal garage has malfunctioned for over a year. Had a leak in the garage that leaked water and ceiling residue all over my truck. **** was not fixed for 8 days and I had to complain in person because they refuse to answer the phone. Someone else is opening my garage with their remote all night. No contractor sent out to fix the garage even though its a safety concern. Scheduled time for contractor to resurface bathtub no work was done after I displaced myself all day. Inquired why the work wasnt done. One per... read more
I do NOT recommend ******************* apartments by First Communities. After a long weekend in the car moving from ** to **, and me being disabled, we walked into a FILTHY apartment w/roaches, cobwebs, and gross carpet (the carpet had not been vacuumed or steam cleaned). This is supposed to be a "Luxury Apt" and rent starts at $2000 a month for 1 bed/1 bath. They told us they've never seen roaches, and that the apt would be "thoroughly cleaned". (you would think this was some type of violation in the time of COVID) Save you... read more
Awful management. The apartment has been flooded (due to waste water coming from the unit above) and never fixed, yet they continue to increase rent exponentially. Went from 1,230/month base to 1,600/month in less than three years and its just becoming more dilapidated. *********************** and her staff are the worst. 0/10 DO NOT RECOMMEND. Spend your hard-earned dollars on a better community. The maintenance folks are pretty good but the leasing office is a scam. This review is for First Communities property in ******, ... read more
Unprofessionally and Unacceptable I applied for a 2bed room 2 bathroom apartment at Ascend ************** was approved, given a document with my unit number (101) was told to pay the required amount to move in ($2,000) and a move in date of 7/31/2023. I have not been allowed to move in. They keep moving my move in date from 7/31 to 8/7 to 8/16. With excuses from water damage to the apartment being dirty I visited the unit today it was spotless ************************* said it was out of her control with no explanation as to... read more
Lived in our apartment complex for almost 4 years. Since First Communities took over from ******** *** who complex has gone downhill. Facilities are not maintained, drug users are not evicted, and management is unprofessional and not willing to help resolve issues.
So far not a great experience and I have not even moved yet. I would give this company no stars if I could. Long story short I would rather give the details to someone in corporate who can do something about this. The Manager at one of the properties in ************** ** is trash! They are so friendly and nice to get you through the door and as soon as that deposit is paid all customer service goes out the window. I have been lied to and bullied. I was supposed to be moving back in July. However the assistant manager gave aw... read more
Frequently asked questions about Walnut Trails Apartments
How is Walnut Trails Apartments rated?
Walnut Trails Apartments has a 2.5 star rating with 156 reviews.
When is Walnut Trails Apartments open?
Walnut Trails Apartments is closed now. It will open tomorrow at 9:00 a.m.