Walnut Trails Apartments

Kaye W 

on BBB

3 years ago

Terrible response to maintenance service. Dishwasher not working for 4 weeks after several tickets and promises. Locked in broken elevator and no response from management. Elevator safety phone line didn’t connect anywhere and had to look for door release key. Fortunately I had my cell phone and called 911! And no one from office ever answered phone or checked on me. 

David G 

on BBB

3 years ago

Parcside is not worth the dirt it is on. The entire property should have been torn down years ago. Still trying to figure out how the city of College Station allows this. Here is a short list: Mold - the city of College Station has been notified. Major insect issues. HVAC’s that haven't been maintained or cleaned in many years The trash area is a city-wide trash dump, rodents! The showers creak and crack so loud you’ll hear your neighbor every time they shower. The pool area becomes the city’s pool resort, and Parcside does ... read more

melissa o. 

on BBB

3 years ago

I called to complain about a property left a vm, no return call 

sean g 

on BBB

3 years ago

Property management only gave me 72 hours to notify them of not wanting to renew. Now I must pay over $2000 for an apartment that is going to be vacant for a month. 

Morgan G 

on BBB

3 years ago

Asset Living purchased the property I was renting to become State College Collective on Aaron II in State College, PA. During my time there, they were late on every maintenance request I made. Most recently, after I attempted to dispute my final move-out statement, they completely ignored me for over thirty days despite reaching out at least four times over email and two times over the phone. I was told my staff members that my concerns were being forwarded to a Chris *******, but he did not respond to me. Then I received a ... read more

Mike S 

on BBB

3 years ago

Beware these apartments covering up and not disclosing that some of these apartments have prior water damage. Everywhere from the base boards, walls & doors. We found cockroaches probably from all of the moisture inside the walls. Leasing office try to hide these details from us and pressured us to sign leasing documents before we could inspect the apartment. Tuesday November 1st 2022. We got our keys and and did a pre-inspection and found the apartment was never cleaned every surface was untouched. We address this to the as... read more

Judy B 

on BBB

3 years ago

I've lived here (one of your properties - Cahaba Grandview in Birmingham, AL) for over 6 years and like my apartment. But through no fault of my own, two separate water leaks caused BLACK MOLD to grow inside my walls and likely underneath the floor as well. Management hired an environmental consultant to assess the situation and give them a plan. And they promised to make things right. But now 11 months later, they have done nothing. So it appears they have reneged on their promise to follow professional recommendations to m... read more

Bryan M 

on BBB

4 years ago

This company just bought the property I've been living in for 9 years. They buy the property, they do absolutely nothing with the property, they raise rent. Why? Greed. DO NOT RENT FROM ANY PROPERTY OWNED BY ASSET LIVING. They don't care about you, they only care about taking your money. My rent never went up in 9 years with the last company. It's been a month since Asset Living bought the property, already raising rates. GREEDY BUSINESS. 

Pam J B 

on BBB

4 years ago

I have ask for a lock change, pest control, a tub due to just painted over. I return homes at times items missing or damaged. Comparison on rental price among other residence are less than a studio. The studio is not completed as built as far as kitchen and bathroom. Tears in floor I don't have a lot of energy to bend and cut floors. Water stays cold for weeks and hot water, you never know when you might have some to clean properly. Light bill is outrageous with no meter. Your paying for the property renovations instead of t... read more