Walnut Trails Apartments

Esteban J 

on BBB

3 years ago

I am having extreme difficulty with this new owner of the apartment complex. I have paid my final bill and now they want more. I turned in my keys on May 31st and didn't do it sooner since they were closed Monday. They close way too early to discuss anything with them and they never know what is happening. They also never fixed the leaking issue in my apartment. I gave more than necessary notice no lease non-renewal. Also they never did anything about the mail theft and the revolving door of employees was amazing. 

Carnell C 

on BBB

3 years ago

I have tried to reach the owner of Pioneer Senior Crossing Burkburnett. I have Police reports where my vehicle was damage not 1 but 2 . Tenant in Apt 1203 son come and slams doors he even fixes cars on the property , I inform the manager, I have Police reports but the manager can't or want do anything, supervisor for the property want do anything 

Chase P 

on BBB

5 years ago

The management company has an F rating with BBB and they have tried to obfuscate who they are, there is your first red flag. I came to the BBB to share my experiences with Asset Management, a.k.a. Asset Living, a.k.a. Asset Plus Properties, who knows how many other names they have used or are using. I first had the misfortune of dealing with this company after I needed to move on short notice. I signed a lease at Pointe San Marcos in July of 2018, and was assigned a room at that time. On move in day, someone else had beat me... read more