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Brilliant service, brilliant customer interaction, brilliant outcome on the service of my watch. Thanks to all involved.
Good communication and repair completed in good time. Recommended
Really impressed with these guys. I broke a chain and was told by the original company that i would need to replace it. White gold chain repaired quickly and so well I cant see the original break. Reasonable price too! I will go back to them.
Very efficient and friendly service.
Took my automatic watch for repair at crystal peaks branch the lady I spoke to ( Trish) was very helpful and friendly explained everything. Got a call a from Steve about 3 weeks later at the brach saying my watch was ready, I collected my watch and they had replaced the movement for no extra cost. The watch is fully pressure tested and comes with a two year warranty. Excellent service would highly recommend.
I have only praise for the service I received from Sam at the Cardiff Kiosk. He was extremely knowledgeable and helpful. He fully explained the process, including the possible cost, should my watch need to be forwarded to Omega Switzerland for a specialist service, as indeed it was. We will certainly use The WATCH Lab again for any of our watches. Peter B
From start to finish was very impressed with the service. Staff were friendly, knowledgeable and very helpful at both the stall in the city centre and the workshop when contacted. Superb workmanship and thoroughly recommend them.
I was not happy with the replacement of the mainspring because within two weeks the watch stopped after a few hours. However, I returned it and it has kept time beautifully ever since. The two young men on duty at bluewater could not be more helpful. Over I am very pleased with the service given.
I was delighted to have my watch back after about 8 weeks (I was aware that it would take that long). However, I put it on and it immediately fell off, one of the pins fell out of the bracelet. I will take it in again when I can. It did cost nearly £400 for the repair. The service in the shop was fine, no problems. Thanks Mike
Watch Lab Watch and Jewellery repairs has a 4.2 star rating with 21 reviews.
Watch Lab Watch and Jewellery repairs is open now. It is open 24/7.