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WellNow Urgent Care
- Irondequoit, NY
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
1238 East Ridge Road, Irondequoit, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
My primary Doctor was to busy to get me in and suggested WellNow. I called and scheduled an appointment for late afternoon, they got me in. Nicole was my PA. She was very professional and polite. She showed sincerity in her job and her patients. From here on in if my Doctor is busy, I will go to WellNow. I was extremely pleased with WellNow and Nicole.
I received a thorough exam there today and eas very professionaly treated. Ill go back there again.
Business response:
Hi, Paul. Thank you for your support! We are glad to hear that your experience with us was positive.
I have gone here twice in the last 6 months and both times i have come away from the experience positively. The staff is super super nice. And the doctors have great bedside manners. Very much recommend.
Went for a COVID PCR test today and made an appointment in advance. I was in and out of WellNow within 5 minutes. Very friendly service. Will return!
Business response:
Hi, Hannah. We appreciate your support! Thank you for taking the time to leave us a review!
If you have never been to the Irondequoit WellNow, be prepared, as it's a very busy medical facility. If it's at all possible, it would benefit you to make an appointment. If you do manage to get in, and there is a line, don't be discouraged! Depending on your situation, they can try to work you in. You will have to wait a little while, but I think they do their best during a very crazy time in our lives.
I had a very good experience at this location today. I need a COVID test for upcoming surgery. I call yesterday to get details and the receptionist said they were very busy and the wait timer was 2-21/2 hours. She suggested I make an appointment online for the next day (that day was full). They only make same day appointments so I had to wait until midnight or early the next morning to make one. I did what she suggested, went there at the appointment time, followed instructions for entering and - walla - done!
Business response:
Hi, Carolyn. We appreciate your support! Thank you for taking the time to leave us a review!
I've visited this location a few times over the past year since moving to Rochester, and I have found each visit to be great! Scheduling an appointment online is beyond simple, they usually have immediate openings, and there is almost no wait time upon arriving. The front desk staff do seem a little numb to it all, so they're never outwardly or overly friendly, but I've worked with the public before, so I know how draining it is. But they get the job done, so I don't care! I've also seen different doctors each time-- all t... read more
Execellent Care with super friendly staff. Very quick and efficient and great with kids!
GREAT urgent care to go to. You can make an appointment online or walk-in. The team was fast, thorough, and accommodating. Hopefully, I won't need to but would return.
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.9 star rating with 828 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open at 8:00 a.m.