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Woodland Park
- Apartments
- Auburndale, MA
About this business
Location details
264 Grove Street, Auburndale, MA, 02466, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I think we could certainly improve a little bit on providing both efficient & timely response to our maintenance issues (i.e. My dishwasher not washing well either). Uh-oh! Of course, there's always room for improvement here. Hey, at least washers # 13 & #14 @ 274 Grove ST are finally being attended to after all. What a huge relief! Anyway, I'm heading over to my fun Newton REC Holiday dance @ Post 440 in Nonantum & thanks as always for your kind attention to our maintenance needs. Sincerely yours, Beth Budn... read more
Business response:
We appreciate your feedback, Elizabeth. We apologize for any inconvenience caused by the delay in addressing your maintenance issues. We will work on improving our response time and ensuring efficient service; in order to do so, please contact me directly so I can input any work orders that are unresolved or that you need addressed and I will be sure to have our Maintenance team make any necessary repairs. Please contact me at: Kstanton@thehamiltoncompany.com / 617-738-1533 Best regards, Kyle Stanton – Property Manager The ... read more
Very good.
Business response:
Thank you for your positive feedback, Justine! We appreciate you taking the time to leave us this review. As always, if you need anything in the future, please feel free to reach out to me at: Kstanton@thehamiltoncompany.com / 617-738-1533 Best regards, Kyle Stanton – Property Manager The Hamilton Company
Thank you for painting the bathroom ceiling
Business response:
We are delighted to hear your kind words. We are glad the bathroom ceiling painting met your expectations. Thank you, Constanza! Please reach out if you require assistance with anything: 617-783-0039 - Warmly, Nikyla Vines Property Manager
Thank you for fixing the pipe leak on the bathroom ceiling.
Business response:
We are honored to hear your appreciation. We are happy the bathroom ceiling pipe leak has been resolved to your satisfaction. Warmly, Nikyla Vines Property Manager
Never received the reply back from the Broker. I guess you’re such a large company ignore good customers Harold Brown would be turning in his grave.
Business response:
Hello Alan, You have not been intentionally ignored; in fact, I did receive an inquiry from you roughly 10 weeks ago about a different property of ours and I did respond to you promptly within the same day -- I never received a response back from you. I have checked all of my emails and our portal for leads and have received no other communications from you at all. It would be helpful if you could tell me how you have been trying to contact us as we have nothing new in our system from you and I want to make sure you have th... read more
No one answered the emails. It takes months to resolve any issue, including maintenance. For example, I just spent several weeks without a microwave because no one would come to fix it.
Business response:
Eduardo, Please accept our apologies for the delayed email responses and maintenance issues. Communication is very important to us and I am sorry to hear we have fallen short. We are currently in the process of re-assigning staff to manage Woodland Park and I assure you communication will be better moving forward. Please feel free to contact me directly any time or to discuss further: NVines@thehamiltoncompany.com Best regards, Nikyla Vines - Property Manager The Hamilton Company
Apparently, I was frustrated that I kept getting the annoying mail delivery subsystem message when I was trying to confirm my maintenance request (i.e. Right middle fridge door shelf lever or whatever-it's-called piece coming loose). Uh-oh! So hopefully, someone will come by soon to replace it so I can continue organizing my fridge again. My useful suggestion is hopefully looking into the current short auto reply TECH that most agencies ir residences have nowadays (i.e. YES, I DO confirm). Anyway, thanks once agai... read more
Business response:
Hi Beth, I am sorry to hear about your maintenance repair frustrations though I cannot fully decipher what needs to be repaired and what the concern is from your review here. Please contact me and the Property Manager directly so we can clearly assess what the issue is and make necessary repairs with our Maintenance team. Email: ANelson@thehamiltoncompany.com Property Manager, Al Arena: AArena@thehamiltoncompany.com Best regards, Alara Nelson - Property Coordinator The Hamilton Company
My microwave was not worked since Jan 16, 2026. I had to waited until now Mar 16. No one come to fix it. But it marked as resolved today. I can’t use microwave for 3 months and have no idea how long dies it take.
Business response:
Hello Nattinee, I am very sorry to hear about your microwave issue; three months without resolution is unacceptable and I assure you that I want to work with you and my Maintenance team to make sure this is resolved promptly and properly. Please contact me directly and include your unit number so I can properly document and address this with my Maintenance team: AArena@thehamiltoncompany.com Please also include our Maintenance department in your communications: Email - Maintenance@thehamiltoncompany.com Best regards, Al ... read more
No body bothered to return my email
Business response:
Hello Songul, I apologize that no one had been in contact with you; we were closed for the long weekend and re-opened today so are processing communications. Please reach out to me directly and I would be happy to assist you: Anelson@thehamiltoncompany.com Best regards, Alara Nelson - Property Coordinator The Hamilton Company
Frequently asked questions about Woodland Park
How is Woodland Park rated?
Woodland Park has a 3.7 star rating with 70 reviews.
When is Woodland Park open?
Woodland Park is closed now. It will open tomorrow at 9:00 a.m.