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Woodland Park
- Apartments
- Auburndale, MA
About this business
Location details
264 Grove Street, Auburndale, MA, 02466, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I think we can continue to improve on our future timely maintenance repairs (i.e. My dishwasher not drying or working quickly) via text or email messages about any estimated Time of arrival (ETA for short) similiar to what Wayfair.com or Amazon.com often do w/ their loyal customers & I. Ditto for devoting some attention to replacing our current White laundry machines (I.e. 274 Grove ST) w/ some newer energy-efficient ones (i.e. Shortening drying load time). Anyway, thanks for your kind attention to these two above m... read more
Business response:
Thank you for your continued feedback, Beth. Our system shows that all work-orders submitted by you have been resolved, so as I noted in my response to your previous recent review, it is imperative that you notify me directly of Maintenance requests so that I can input these in our system and coordinate with you directly for repairs; so moving forward please contact me directly at: Kstanton@thehamiltoncompany.com / 617-738-1533 Thank you, Kyle Stanton – Property Manager The Hamilton Company
While we can certainly improve on our timely reply to our maintenance issues, hey, at least I got my toilet fixed after it recently overflowed earlier this month. Uh-oh! The only other thing is that I could use a newer energy-efficient dishwasher since some of my dishes haven't been cleaning off as quickly. Uh-oh on that one too! Anyway, thanks for your kind attention to this matter & hope someone can come over to take a look at it soon. Sincerely yours, Beth Budner 272 Grove ST, #2 Auburndale... read more
Business response:
Thank you for your feedback, Beth. We apologize for any delays in addressing your maintenance issues but are glad to hear that your maintenance issues have been fixed thus far, according to our history of input work-orders. Please contact me directly regarding the dishwasher so that I can ensure a work-order his properly placed and so I can coordinate a time with you to have Maintenance come check this out and see what resolution we can come to. Please be sure to contact me directly at: Kstanton@thehamiltoncompany.com / 617... read more
Thank you very much.
Business response:
Thank you for your kind words, Thanh Chi! We appreciate your feedback and are glad to hear that you had a positive experience with us. If you have any further questions or need assistance, please don't hesitate to reach out to me at: Kstanton@thehamiltoncompany.com / 617-738-1533 Best regards, Kyle Stanton – Property Manager The Hamilton Company
I think we could certainly improve a little bit on providing both efficient & timely response to our maintenance issues (i.e. My dishwasher not washing well either). Uh-oh! Of course, there's always room for improvement here. Hey, at least washers # 13 & #14 @ 274 Grove ST are finally being attended to after all. What a huge relief! Anyway, I'm heading over to my fun Newton REC Holiday dance @ Post 440 in Nonantum & thanks as always for your kind attention to our maintenance needs. Sincerely yours, Beth Budn... read more
Business response:
We appreciate your feedback, Elizabeth. We apologize for any inconvenience caused by the delay in addressing your maintenance issues. We will work on improving our response time and ensuring efficient service; in order to do so, please contact me directly so I can input any work orders that are unresolved or that you need addressed and I will be sure to have our Maintenance team make any necessary repairs. Please contact me at: Kstanton@thehamiltoncompany.com / 617-738-1533 Best regards, Kyle Stanton – Property Manager The ... read more
Very good.
Business response:
Thank you for your positive feedback, Justine! We appreciate you taking the time to leave us this review. As always, if you need anything in the future, please feel free to reach out to me at: Kstanton@thehamiltoncompany.com / 617-738-1533 Best regards, Kyle Stanton – Property Manager The Hamilton Company
Unable to get in contact and a book tour. Please reply.
Business response:
Hi Marc, We apologize that no one had been in contact with you yet regarding your apartment search inquiry. This property is currently transitioning Property Managers so I do apologize for any lack of communication or response during this time as this transition takes place. Please contact Property Manager, Dermot Rooney, at Drooney@thehamiltoncompany.com / 781-738-8800 regarding your apartment search. Thank you for your understanding and we look forward to assisting you! Lisbeth McCracking - Marketing Manager The Hamilt... read more
Delayed reply for replacing my outdated dishwasher & A.C., respectively. Beth Budner, Auburndale, MA!
Business response:
Hello Beth, I have been in contact with you many times and will reiterate the same thing again; if you are experiencing any delays or have a question about the status of a Maintenance request, it is most efficient and effective to please contact me directly. Regarding your dishwasher, our system shows the work order was completed and the completion notes on why the dishwasher wasn’t working indicate that this was due to it being overloaded, which has been discussed with you before. If you need anything in the future, please... read more
We still haven’t received any service. Our disposal under sink and dishwasher still broken after 4 months.
Business response:
Hi Yvonne, I am sorry to hear this, however, this is the first time I am hearing about these Maintenance issues. I do not have call, email, or Maintenance request record from you. If you could please contact me directly, I will make sure to arrange for these items to be addressed and repaired as soon as possible: Kstanton@thehamiltoncompany.com / 617-738-1533 Thank you, Kyle Stanton - Property Manager The Hamilton Company
Apparently, I was still finishing in the shower last FRI, 6/07/24, before the maintenance worker was able to text me or return back a @ little bit later when I was more ready (i.e. Fixing my toilet & replacing my outdated dishwasher., respectively). Beth Budner, Auburndale, ME!
Business response:
Hi Beth, Please contact me directly so we can discuss the Maintenance items that need to be completed in your unit and schedule a convenient time with you; respectfully, we did not want to enter the unit without your permission to complete items. Thank you, Kyle Stanton - Kstanton@thehamiltoncompany.com Property Manager - The Hamilton Company
Frequently asked questions about Woodland Park
How is Woodland Park rated?
Woodland Park has a 3.9 star rating with 41 reviews.
When is Woodland Park open?
Woodland Park is open now. It will close at 5:00 p.m.