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Woodland Park
- Apartments
- Auburndale, MA
About this business
Location details
264 Grove Street, Auburndale, MA, 02466, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very good.
Business response:
Thank you for your positive feedback, Justine! We appreciate you taking the time to leave us this review. As always, if you need anything in the future, please feel free to reach out to me at: Kstanton@thehamiltoncompany.com / 617-738-1533 Best regards, Kyle Stanton – Property Manager The Hamilton Company
No body bothered to return my email
Business response:
Hello Songul, I apologize that no one had been in contact with you; we were closed for the long weekend and re-opened today so are processing communications. Please reach out to me directly and I would be happy to assist you: Anelson@thehamiltoncompany.com Best regards, Alara Nelson - Property Coordinator The Hamilton Company
Unable to get in contact and a book tour. Please reply.
Business response:
Hi Marc, We apologize that no one had been in contact with you yet regarding your apartment search inquiry. This property is currently transitioning Property Managers so I do apologize for any lack of communication or response during this time as this transition takes place. Please contact Property Manager, Dermot Rooney, at Drooney@thehamiltoncompany.com / 781-738-8800 regarding your apartment search. Thank you for your understanding and we look forward to assisting you! Lisbeth McCracking - Marketing Manager The Hamilt... read more
Delayed reply for replacing my outdated dishwasher & A.C., respectively. Beth Budner, Auburndale, MA!
Business response:
Hello Beth, I have been in contact with you many times and will reiterate the same thing again; if you are experiencing any delays or have a question about the status of a Maintenance request, it is most efficient and effective to please contact me directly. Regarding your dishwasher, our system shows the work order was completed and the completion notes on why the dishwasher wasn’t working indicate that this was due to it being overloaded, which has been discussed with you before. If you need anything in the future, please... read more
We still haven’t received any service. Our disposal under sink and dishwasher still broken after 4 months.
Business response:
Hi Yvonne, I am sorry to hear this, however, this is the first time I am hearing about these Maintenance issues. I do not have call, email, or Maintenance request record from you. If you could please contact me directly, I will make sure to arrange for these items to be addressed and repaired as soon as possible: Kstanton@thehamiltoncompany.com / 617-738-1533 Thank you, Kyle Stanton - Property Manager The Hamilton Company
Apparently, I was still finishing in the shower last FRI, 6/07/24, before the maintenance worker was able to text me or return back a @ little bit later when I was more ready (i.e. Fixing my toilet & replacing my outdated dishwasher., respectively). Beth Budner, Auburndale, ME!
Business response:
Hi Beth, Please contact me directly so we can discuss the Maintenance items that need to be completed in your unit and schedule a convenient time with you; respectfully, we did not want to enter the unit without your permission to complete items. Thank you, Kyle Stanton - Kstanton@thehamiltoncompany.com Property Manager - The Hamilton Company
Slow response and no willingness to accommodate changes that can be done based on availability.
Business response:
Hi Servio, I am sorry you feel this way but I don't understand what your complaint is regarding inflexibility with availability; I would be happy to further assist you with our unit availability and options if you would reach out to me at: Jmartinez@thehamiltoncompany.com Thank you, Javier Martinez - Property Coordinator The Hamilton Company
I asked for the lightbulb in the laundry room that is burned out to be replaced but maintenance hasn't done it yet.
Business response:
Hello Antje, I have confirmed with our Maintenance Super that the lights were replaced last week and this has already been resolved. We work through Maintenance work orders as efficiently as we can with urgent Maintenance matters taking priority first. The best way to ensure Maintenance submissions are recorded and for status updates is to email me directly, please: Kstanton@thehamiltoncompany.com Best regards, Kyle Stanton - Property Manager The Hamilton Company
Delayed maintenance on my old Black GE dishwasher that never got replaced citing some aging rods. Uh-oh! Anyway, thanks for your kind attention to this matter & hope we can have it replaced soon. Beth Budner, Auburndale, MA!
Business response:
Hello Beth, I spoke with our Maintenance Super, Jeff, and he confirmed that the racks in your dishwasher were just replaced a few weeks ago. He has explained that the unit itself is not in need of replacement and is in proper working condition, but rather you need to not overload the dishwasher. Please adhere to this advisement and your dishwasher will be working effectively. If you have questions or further concerns, please contact me directly so we can discuss: Kstanton@thehamiltoncompany.com / 617-738-1533 Thank you, Ky... read more
Frequently asked questions about Woodland Park
How is Woodland Park rated?
Woodland Park has a 3.9 star rating with 47 reviews.
When is Woodland Park open?
Woodland Park is closed now. It will open at 9:00 a.m.