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Woodland Park
- Apartments
- Auburndale, MA
About this business
Location details
264 Grove Street, Auburndale, MA, 02466, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
While we can certainly improve on our timely reply to our maintenance issues, hey, at least I got my toilet fixed after it recently overflowed earlier this month. Uh-oh! The only other thing is that I could use a newer energy-efficient dishwasher since some of my dishes haven't been cleaning off as quickly. Uh-oh on that one too! Anyway, thanks for your kind attention to this matter & hope someone can come over to take a look at it soon. Sincerely yours, Beth Budner 272 Grove ST, #2 Auburndale... read more
Business response:
Thank you for your feedback, Beth. We apologize for any delays in addressing your maintenance issues but are glad to hear that your maintenance issues have been fixed thus far, according to our history of input work-orders. Please contact me directly regarding the dishwasher so that I can ensure a work-order his properly placed and so I can coordinate a time with you to have Maintenance come check this out and see what resolution we can come to. Please be sure to contact me directly at: Kstanton@thehamiltoncompany.com / 617... read more
Thank you very much.
Business response:
Thank you for your kind words, Thanh Chi! We appreciate your feedback and are glad to hear that you had a positive experience with us. If you have any further questions or need assistance, please don't hesitate to reach out to me at: Kstanton@thehamiltoncompany.com / 617-738-1533 Best regards, Kyle Stanton – Property Manager The Hamilton Company
I think we could certainly improve a little bit on providing both efficient & timely response to our maintenance issues (i.e. My dishwasher not washing well either). Uh-oh! Of course, there's always room for improvement here. Hey, at least washers # 13 & #14 @ 274 Grove ST are finally being attended to after all. What a huge relief! Anyway, I'm heading over to my fun Newton REC Holiday dance @ Post 440 in Nonantum & thanks as always for your kind attention to our maintenance needs. Sincerely yours, Beth Budn... read more
Business response:
We appreciate your feedback, Elizabeth. We apologize for any inconvenience caused by the delay in addressing your maintenance issues. We will work on improving our response time and ensuring efficient service; in order to do so, please contact me directly so I can input any work orders that are unresolved or that you need addressed and I will be sure to have our Maintenance team make any necessary repairs. Please contact me at: Kstanton@thehamiltoncompany.com / 617-738-1533 Best regards, Kyle Stanton – Property Manager The ... read more
Very good.
Business response:
Thank you for your positive feedback, Justine! We appreciate you taking the time to leave us this review. As always, if you need anything in the future, please feel free to reach out to me at: Kstanton@thehamiltoncompany.com / 617-738-1533 Best regards, Kyle Stanton – Property Manager The Hamilton Company
Apparently, I was frustrated that I kept getting the annoying mail delivery subsystem message when I was trying to confirm my maintenance request (i.e. Right middle fridge door shelf lever or whatever-it's-called piece coming loose). Uh-oh! So hopefully, someone will come by soon to replace it so I can continue organizing my fridge again. My useful suggestion is hopefully looking into the current short auto reply TECH that most agencies ir residences have nowadays (i.e. YES, I DO confirm). Anyway, thanks once agai... read more
Business response:
Hi Beth, I am sorry to hear about your maintenance repair frustrations though I cannot fully decipher what needs to be repaired and what the concern is from your review here. Please contact me and the Property Manager directly so we can clearly assess what the issue is and make necessary repairs with our Maintenance team. Email: ANelson@thehamiltoncompany.com Property Manager, Al Arena: AArena@thehamiltoncompany.com Best regards, Alara Nelson - Property Coordinator The Hamilton Company
My microwave was not worked since Jan 16, 2026. I had to waited until now Mar 16. No one come to fix it. But it marked as resolved today. I can’t use microwave for 3 months and have no idea how long dies it take.
Business response:
Hello Nattinee, I am very sorry to hear about your microwave issue; three months without resolution is unacceptable and I assure you that I want to work with you and my Maintenance team to make sure this is resolved promptly and properly. Please contact me directly and include your unit number so I can properly document and address this with my Maintenance team: AArena@thehamiltoncompany.com Please also include our Maintenance department in your communications: Email - Maintenance@thehamiltoncompany.com Best regards, Al ... read more
No body bothered to return my email
Business response:
Hello Songul, I apologize that no one had been in contact with you; we were closed for the long weekend and re-opened today so are processing communications. Please reach out to me directly and I would be happy to assist you: Anelson@thehamiltoncompany.com Best regards, Alara Nelson - Property Coordinator The Hamilton Company
Unable to get in contact and a book tour. Please reply.
Business response:
Hi Marc, We apologize that no one had been in contact with you yet regarding your apartment search inquiry. This property is currently transitioning Property Managers so I do apologize for any lack of communication or response during this time as this transition takes place. Please contact Property Manager, Dermot Rooney, at Drooney@thehamiltoncompany.com / 781-738-8800 regarding your apartment search. Thank you for your understanding and we look forward to assisting you! Lisbeth McCracking - Marketing Manager The Hamilt... read more
Delayed reply for replacing my outdated dishwasher & A.C., respectively. Beth Budner, Auburndale, MA!
Business response:
Hello Beth, I have been in contact with you many times and will reiterate the same thing again; if you are experiencing any delays or have a question about the status of a Maintenance request, it is most efficient and effective to please contact me directly. Regarding your dishwasher, our system shows the work order was completed and the completion notes on why the dishwasher wasn’t working indicate that this was due to it being overloaded, which has been discussed with you before. If you need anything in the future, please... read more
Frequently asked questions about Woodland Park
How is Woodland Park rated?
Woodland Park has a 3.8 star rating with 52 reviews.
When is Woodland Park open?
Woodland Park is closed now. It will open at 9:00 a.m.