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Wyatt Johnson Ford

4.9

About this business

As the only Ford dealership in Music City, aka Nashville, we are ready to serve every new Ford or used car need you have. We aim the gain your trust right from the start, from the buying experience to the Ford certified auto service technicians. Our staff boasts more than 900 years of combined experience and are qualified to handle your vehicle buying and service processes with care. 

Location details

646 Thompson Ln, Nashville, TN, 37204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.93,581 reviews
Select a rating
Romey Craig Fluck's profile image
Romey Craig Fluck 
recommend  Recommended
2 years ago

Although I have been waiting for two months for Ford to supply them with the part needed to repair my car, I would recommend them. Even though the thirty day backordered has stretched and seems likely to be even longer their staff have been as helpful as they could be. It is hard to get through to the Service Department on the phone, but investors learned to contact the Parts department for “updates”. It would have been nice to have been offered a loaner, or even a reasonably priced rental. An online tracking system would al... read more

Business response:

Thank you for your review and feedback, Romey! 

Nick Masotti's profile image
Nick Masotti 
recommend  Recommended
2 years ago

Even though it was Monday morning and they were having computer issues, everyone was friendly and helpful 

Business response:

Thank you for your review, Nick! Come back to see us anytime. 

David Crane's profile image
David Crane 
recommend  Recommended
2 years ago

Good service, friendly and Kind nd staff!! 

Business response:

Love to hear it, David! Thank you for your review. 

Rishabh Kohli's profile image
Rishabh Kohli 
recommend  Recommended
2 years ago

I loved my buying experience at Wyatt Johnson Ford. I bought Ranger xl and drove from Louisville all the way to Nashville to buy this and throughout the process my sales person Alfredo and manager Frank Taylor along with other management people were really helpful and transparent in the purchase. I highly recommend this place for a straightforward deal with no games. 

Robert Pickard's profile image
Robert Pickard 
recommend  Recommended
2 years ago

My experience was very good. I have always been pleased with Watt Johnson Ford. BobPickard 

Business response:

Glad to hear, Bob! Thank you for your review! 

Edna Smith's profile image
Edna Smith 
recommend  Recommended
2 years ago

I would recommend everything. From the moment I walked in the door, I was impressed. Even my friend who came with me was impressed and in thinking about switching her service to you. I had a service appointment and they took my car on time, in fact, a little early. Eric, my serviceman, was exceptional. He kept me informed. He was right on top of things. 

Business response:

Happy to hear, Edna! Thank you for your review and come back anytime. 

Thomas Davis's profile image
Thomas Davis 
recommend  Recommended
2 years ago

Everything was done in a timely manner , 

Daniel Todd Dyer's profile image
Daniel Todd Dyer 
recommend  Recommended
2 years ago

After moving to Nashville my wife’s van was stolen and my newly bought mustang was broken into. Wyatt Johnson Ford went above and beyond to help fix it, make it right and repair what was damaged. Their GM is very kind even when hectic situations arise he stays calm and cares for the customer. Their collision shop does amazing and good work. Sadly moving to Nashville has been a heartache and pain for our family BUT now more then ever we chuckle and say but Ford was there….. Can’t say enough good things about Wyatt Johnson Fo... read more

Business response:

Glad to hear, Daniel! Thank you for your review and come back anytime. 

Laura Cavender's profile image
Laura Cavender 
recommend  Recommended
2 years ago

we were on vacation the engine light came on. we stop at Wyatt Johnson Ford. they were so nice they gave us a loaner car to use while we were in town. this was wonderful as we had tickets to a concert. we didn't have to worry about when our car would be ready. when it was we pick it up our insurance covered everything but deposit of 100. so we continue on with out vacation without any worries. 

Business response:

Happy to help, Laura! Thank you for your review and come back anytime. 

Frequently asked questions about Wyatt Johnson Ford

How is Wyatt Johnson Ford rated?

Wyatt Johnson Ford has a 4.9 star rating with 3,581 reviews. 

When is Wyatt Johnson Ford open?

Wyatt Johnson Ford is closed now. It will open at 9:00 a.m.