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646 Thompson Ln, Nashville, TN, 37204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a great experience purchasing my car. The dealership was clean, organized, and very presentable from the moment I walked in. Everyone I interacted with was friendly and welcoming, which made the process much more enjoyable. The cars on the lot were easy to find and clearly arranged, so browsing was simple and stress-free. Our sales associate was especially knowledgeable, attentive, and quick to understand what I was looking for. They found the exact models I had in mind with ease and guided me through each option with... read more
Business response:
Thank you immensely for recommending us! We appreciate your kind words about our knowledgeable team and smooth purchasing experience.
Everyone we met with was very kind and helpful from sales to finance to service. Would definitely recommend giving them an opportunity. We will return for our next vehicle.
Business response:
We are grateful for your kind words about our team, Mark! We appreciate your recommendation and look forward to serving you again.
Absolutely love the online tracking system that gives you real time updates on your car’s service progress. They also send you texts messages to links with photos and info about issues with your car. You can immediately choose what you want them to fix so you know the cost right then. No back and forth calls trying to reach your advisor - it’s all done through the text/online system. So easy and hassle free!
Business response:
We appreciate your feedback regarding our online tracking system and text updates, including photo and cost information. Thank you for choosing Wyatt Johnson Ford!
Service Department is great!
Business response:
Thank you for sharing your feedback about our service department. We're glad you had a great experience.
Went in for a tire sensor light, Sean diagnosed it on the spot, told me the price, booked me an appointment. Took 10 mins. Dropped my car off on appointment day, 4 hours later it was ready. Price was actually cheaper than quoted, no upselling, no nonsense. The staff is super friendly, informative, and fast. Definitely will be back!
Business response:
We are thrilled to hear about your positive experience with Sean and our team! Thank you for choosing Wyatt Johnson Ford.
I really like Wyatt Johnson Fords Valet maintenance service strategy where the crew will pickup the car and bring it back to you after they service it.
Business response:
We are delighted to hear you appreciate our valet maintenance service! Thank you for sharing your positive experience with us.
I went for my routine maintenance and was provided with service by Kristen. She was top notch at explaining what my 60k maintenance plan included, and she did not try to force me into getting any service I did not want. She did take the time to explain how it could impact my warranty. My service was completed under 2 hours. They were even sure to give me a ride to get something to eat because they learned I had not eaten yet. Thank you for the stellar service to the staff and especially Kristen.
Business response:
Thank you so much for your kind words! We're thrilled to hear that Kristen provided you with top-notch service and took the time to clearly explain your maintenance plan. It's great to know she made you feel informed and respected throughout the process. We're also glad the team could help with a ride so you could grab a bite—it's those small gestures that matter. We'll be sure to pass your appreciation along to Kristen and the rest of the staff. We look forward to serving you again at your next visit!
good service worth the wait
Mr lee in Mike price are the best they are so good people every single time they have helping me out I am very happy
Business response:
We are delighted to hear that Lee and Mike have provided excellent service. Your satisfaction with their consistent help means everything to us.
Wyatt Johnson Ford has a 4.3 star rating with 4,863 reviews.
Wyatt Johnson Ford is closed now. It will open tomorrow at 9:00 a.m.