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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,804 reviews
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Monique B.'s profile image
Monique B. 
3 years ago

Zynax was a great product! Just make sure that your customers understand that they are either buying the product for $369. Or they are paying $25. payments until you have paid the $369. I was under the impression if insurance did not pay I was renting the device for $25. a month until I was done with therapy, which usually lasts 4-6 weeks! 

Business response:

Thank you so much for your feedback, Monique . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Lora L.'s profile image
Lora L. 
3 years ago

everything was handled quickly and thoroughly, really appreciate the prompt service and pleasant customer service. 

Business response:

Lora, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Ethel N.'s profile image
Ethel N. 
3 years ago

very little relief ...no long term relief 

Business response:

Hello Ethel, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you. 

George J.'s profile image
George J. 
3 years ago

Girl who called was very friendly and helpful 

Business response:

George, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Amy K.'s profile image
Amy K. 
3 years ago

Contact was positive and informative. Friendly staff. 

Business response:

Amy, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Theresa B.'s profile image
Theresa B. 
3 years ago

Represent was polite and answered all questions. 

Business response:

Theresa, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Bernardo Pena A.'s profile image
Bernardo Pena A. 
3 years ago

Good product works good! 

Business response:

Thank you so much for your positive feedback, Bernardo Pena . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Kulwinder K.'s profile image
Kulwinder K. 
3 years ago

When I use it after I feel better 

Business response:

Thank you so much for your positive feedback, Kulwinder . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Douglas N.'s profile image
Douglas N. 
3 years ago

My customer service rep was very professional, she answered all my questions. I was clarifying some items on my bill, I was brought up to date on my outstanding balance. Overall, I received the information I needed. 

Business response:

Thank you so much for your positive feedback, Douglas . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,804 reviews. 

When is Zynex Medical open?

Zynex Medical is open now. It will close at 5:00 p.m.