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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,760 reviews
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Marc M.'s profile image
Marc M. 
on Birdeye

3 years ago

These folks were polite and very helpful. 

Business response:

Marc, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Kevin M.'s profile image
Kevin M. 
on Birdeye

3 years ago

Did great. The gentlemen on the phone was very helpful. 

Business response:

Kevin, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Tiffanie V.'s profile image
Tiffanie V. 
on Birdeye

3 years ago

Adam, the customer service representative that assisted me was polite, patient, and communicated clearly throughout my call. I missed the initial calls months ago, but Adam swiftly found the prescription, verified my benefits, and scheduled my delivery! He even set me up on auto refill for my electrodes and batters each month and it will all be billed through my insurance. Thank you for making what could have been a “painful” process so quick and easy! 

Business response:

Tiffanie, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Francisca P.'s profile image
Francisca P. 
on Birdeye

3 years ago

Set up was great and quick. 

Business response:

Thank you so much for your positive feedback, Francisca . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Christine E.'s profile image
Christine E. 
on Birdeye

3 years ago

From the beginning everyone I talked to was friendly and very helpful. Everything was explained to me and when I received my equipment I had no problem contacting them and ensuring I was using it properly. They are great! 

Business response:

Christine, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Willie M.'s profile image
Willie M. 
on Birdeye

3 years ago

Great customer service and the machine works as expected 

Business response:

Willie, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Norma C.'s profile image
Norma C. 
on Birdeye

3 years ago

I would like to express my appreciation for the excellent customer service that Susie (Representative) provided in regards to my concern with my account. She was very knowledgeable and understanding of all the questions I asked. Thank you so much! 

Business response:

Norma, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Patricia M.'s profile image
Patricia M. 
on Birdeye

3 years ago

The staff are very professional and knowledgeable. They answered all my questions and provided helpful information. 

Business response:

Patricia, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Michelle J.'s profile image
Michelle J. 
on Birdeye

3 years ago

Everyone was so helpful and friendly 

Business response:

Michelle, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,760 reviews. 

When is Zynex Medical open?

Zynex Medical is open now. It will close at 5:00 p.m.