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Zynex Medical
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Polite and helpful. Explained things clearly
Business response:
Lynne, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Zynex was fine, I only had one experience with a representative who was rude and then aggressive with trying to force me to accept the product before it was cleared through work comp!
Business response:
Hello Patricia, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Representative was really helpful and caring however I didn’t receive email she send she would send describing unit so I can check with my insurance company to see if they would cover this equipment
Business response:
Hello Josephine, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
The lady that called was so nice and helpful
Business response:
Allison, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Very good with the process of this item. Thanks for the information.
Business response:
Myrtice, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Very pleasant and helpful person called to help me get the right equipment prescribed by my doctor. He seemed knowledgeable even on how the equipment worked...so he wasn't just getting my info to ship it out...I was able to find out a little more about it before receiving it.
Business response:
Thank you so much for your positive feedback, Deborah . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
I had no issues working with Zynez Medical Customer service representative are always polite patient and very helpful.
Business response:
Julie, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The representative was very knowledgeable in this product and explained everything to me. She was very professional and kind!
Business response:
Michelle, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The customer service was (is) outstanding. I have received e-mails, and phone calls inquiring on how the product was working and if l had any questions. How much help the product has given me and if l take less pain meds. This product is so unbelievable, it has helped me tremendously and l take no pain pills anymore. When l have a flare up, l simply hook up the unit for approximately 40 minutes and receive relief. Thank you, and God Bless
Business response:
Michael, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.8 star rating with 9,760 reviews.
When is Zynex Medical open?
Zynex Medical is open now. It will close at 5:00 p.m.