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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,760 reviews
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Sandra C.'s profile image
Sandra C. 
on Birdeye

3 years ago

I am 70 yes old & need more information to use my product!? It would be helpful to see a video or something. 

Business response:

Hello Sandra, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you. 

Tamara B.'s profile image
Tamara B. 
on Birdeye

3 years ago

I was really hesitant at first but then I thought, what do I have to lose. It was a great experience from the nurse that showed me the product and how to use it in my own drs office, to how quickly it came and how the pads that are needed arrives my door as well. It’s very simple to use and can be taken anywhere without anyone even knowing it’s on 😃 thank you! 

Business response:

Thank you so much for your positive feedback, Tamara . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Jeanette O.'s profile image
Jeanette O. 
on Birdeye

3 years ago

So far everything is great!! 

Business response:

Thank you so much for your positive feedback, Jeanette . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Betty B.'s profile image
Betty B. 
on Birdeye

3 years ago

Each time I have communicated with Zynex the have been courteous and helpful. Unfortunately, they were unable to review info given in previous communications. 

Business response:

Betty, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Paige D.'s profile image
Paige D. 
on Birdeye

3 years ago

Fast working, polite, respectful and very friendly! 

Business response:

Paige, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Diana G.'s profile image
Diana G. 
on Birdeye

3 years ago

Everybody has been very helpful and friendly 

Business response:

Diana, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Linda V.'s profile image
Linda V. 
on Birdeye

3 years ago

Great customer service. Timely receipt of product. 

Business response:

Linda, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Linda C.'s profile image
Linda C. 
on Birdeye

3 years ago

I had a great experience with my tech I think him very much for helping me 

Business response:

Linda, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Monique B.'s profile image
Monique B. 
on Birdeye

3 years ago

Zynax was a great product! Just make sure that your customers understand that they are either buying the product for $369. Or they are paying $25. payments until you have paid the $369. I was under the impression if insurance did not pay I was renting the device for $25. a month until I was done with therapy, which usually lasts 4-6 weeks! 

Business response:

Thank you so much for your feedback, Monique . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,760 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.