Napa Valley Care Center

Cynthia L. 

on Yelp

8 months ago

I spent one month at the Napa Vally Care Center recovering from a complete colostomy. The nurses and all the staff were absolutely wonderful! They were sensitive, humorous, and very good at their jobs. I felt like I was at a relative's home with a bunch of cousins and aunties who did all they could to help me get stronger. Tough love with lots of laughter. First, I want to thank Debra from Social Services who made me feel 100% safe and at ease. she saw that everything went smoothly. My physical therapist Janet made my... read more

Jerry M. 

on Yelp

10 months ago

I would like to commend the social service department, especially to Debra and her team. They always go above and beyond. She always makes time meeting with me every time I come and visit the facility. She is knowledgeable, collaborates, and provides the best resources to the patients upon discharge. It is truly remarkable to find a hardworking social service director nowadays that puts quality and compassion as her utmost priorities in her line of work, despite the heavy workload she and her team do. 

Dina Y. 

on Yelp

11 months ago

After reading these reviews, I am actually surprised. First, if you read another review I posted of a SNF in Greenbrae, I'm familiar with the care that is expected. In fact, I've cared for both my parents, my brother, and have come to thoroughly enjoy my visits with my former bfs mom (there should be a name for this) who is currently here. I'm here at least 2-3 times per week. This review is going to Nurse Station #3 - from what I have seen - they are responsive, they are attentive, they are consistent. Again, I'm comparing... read more

Jeanine B. 

on Yelp

a year ago

I was quite cautious about having my mother go to Napa Valley Care Center after she fell and broke her pelvis because one of the recent State surveys was not glowing. However, I was very pleasantly surprised. While I always think it is important to have family advocates visiting and interceding for their family members, I found the staff attentive in a myriad of ways. Even though, this is a large facility, all the nursing staff seemed aware of my mother's fears, issues and likes and dislikes and were quite helpful. They ... read more

Matt R. 

on Yelp

2 years ago

My mother reports long wait times, insufficient staff, miscommunication between staff members, and a relatively lackadaisical type attitude generally. The people I have spoken to on the phone have been professional, and helpful. 

Ed W. 

on Yelp

3 years ago

My wife Joan stayed a couple weeks here for post surgery care. Everyone from the nursing assistants to the facility director was caring and pleasant! They checked on my wife frequently and did their best to make her stay as pleasant as possible. Definitely recommended as the best rehab facility in Napa!!! 

M S. 

on Yelp

5 years ago

We didn't know what to expect when my loved one had to go to a skilled nursing facility. Traz White was there to guide us along the way especially setting up our expectations and she helped us navigate what we had to do with insurance etc. She really put us at ease and made our family member understand and keep him comfortable especially during the shelter In place when it was tough to visit but she found ways for us to stay connected. The nurses and staff are so attentive and have wonderful bedside manner. It makes us feel... read more

Jean B. 

on Yelp

5 years ago

What a caring and compassionate staff. Our family member suffered a stroke, and was transferred here through the grace of god. We get progress updates, and we know that his rehabilitation is progressing better than we expected! Speech therapist Becky has been outstanding. Calling regularly to share little things that are important to us. Not being able to visit him during covid is hard, and the staff goes above and beyond to ease our worry. I know he is in good hands and in a safe place. Thank you all. 

Tammy F. 

on Yelp

5 years ago

Unfortunately my mom has had to be placed in a rehab/ care facility several times over the past 5 years. The last 10 months she has resided at Napa Valley Care Center. Today she was discharged and I honestly have mixed feelings about it because they have taken such amazing care of my mom. From the maintenance crew, cleaning staff, kitchen staff, Nicole at the front desk, Kimmy the social worker, Keisha in Activities, Sharon and other CNA's, Nurses like Jodi & Sherry - so many hard working, caring, and kind people that work ... read more