Napa Valley Care Center

Dan H. 

on Yelp

6 years ago

Just wanted to take a moment to thank the amazing staff at Napa Valley Care Center where my dad was for three weeks following a hip replacement. The facility is well run which is why most of the nurses have been at NVCC for years or decades. The aides often shared the same dedication and were often ambitious people working toward their nursing degrees. These are people who truly got into nursing to help others, and it shows. The physical therapists at the facility were top notch as well and literally helped my dad get back... read more

Denise L. 

on Yelp

8 years ago

Napa valley care center has some very good qualities, and some very bad ones. everyone tries so hard but there are not enough people working there. the people I want to shout out about are Kayla pt, Hugo a nurses aide and William a nurses aide. they were so great and nice! 

Rick H. 

on Yelp

8 years ago

The team at NVCC did a great job for my mother-in-law after she fell and broke her hip. Almost nobody wants to go to a nursing home, or send their loved ones there, but when that kind of care is necessary, NVCC is a good choice. The nurses and aids are very caring. Michael, the aid at our part of hall 3, was mama's absolute favorite, taking such gentle and competent care of her every day. The therapy staff was entirely outstanding, OT, PT, ST. Such skilled personalized assessment and work, such improvement. They really... read more

Megan B. 

on Yelp

8 years ago

Emily Evans, one of the admissions directors, is an angel and extremely professional. She made us feel that we were family and went above and beyond to see that Dad got the care he needed to recover. As with any new visit to a facility, if you communicate your needs, they will respond. And they did. The physical therapy team is one of the best we've seen and were very creative with exercises for each persons needs with safety always as the first criteria. The staff is friendly and truly motivated to help people have dignity ... read more

Kristina E. 

on Yelp

8 years ago

After having my Dad in another facility before being moved to Napa I had no idea how bad it was at that facility. Napa is a really nice place. The staff is very caring and compassionate. The Dr on staff actually took the time to sit and chat with my father about his sickness and symptoms of his health issues. When you walk into this place it is by far a huge difference from other facilities. It has a pleasant, inviting atmosphere unlike some other facilities where the odor alone hits you in the face. I was able to finally r... read more

Naveed B. 

on Yelp

9 years ago

This facility is located in the beautiful Napa valley. The staff is normally friendly and caring as the tenants here require a lot of attention and care. The management tries to keep this place clean and sanitized. I was only disappointed with the front desk receptionist when I asked for the wifi code and she didn't know. The rest is ok and there's room for advancement. 

Dennis B. 

on Yelp

10 years ago

I am very thankful for this place. Only guessing but suspect those who don't like it haven't seen some of the really poor facilities. They have taken very good care of my mom relative to other places. And, you get what you pay for. Would be nice if I could afford $6,000 per month for my mom to be in a luxury facility with her own room but that's more than I make. 

Emma T. 

on Yelp

10 years ago

NVCC has been great. The place is clean and the staff is friendly, respectful and very responsive. Great care for my father and we have no complaints and we are forever grateful for their care and support esp. during this difficult time. 

Karen K. 

on Yelp

10 years ago

Well, I for one am so glad I did not read any of these reviews before my husband was placed at Napa Valley Care Center, though he was not there for rehab, but for Hospice Care.... We couldn't have been more pleased with everyone there and the loving care that he received and how we as a family during this most difficult time felt cared for.