Napa Valley Care Center

Ed N. 

on Yelp

10 years ago

My mom was there for 3 weeks before She was readmitted to hospital in part because of the poor care she received at this facility. Nurses were nice. One of her big concerns was the lack of attention from a medical doctor. They said he would come by a when she was sleeping. Food is well below standard. She is diabetic and was served potatoes and pasta at almost every meal. Have nothing good to say about this facility. Mom refers to it as the house of hell. Happy to say she is home and doing fine after getting her back to ho... read more

Digital P. 

on Yelp

10 years ago

NVCC stole my mothers wheelchair and never replaced it after several attempts. Dr. Lippmann and Gina Dastrup (Kaiser Reps) were useless and should not be in skilled nursing. They never answer the phone or return calls in an appropriate time frame. After about 10 calls about the wheelchair I gave up. Horrible care facility. Dr. Lippmann saw my mother for the first time 10 days after admission...SMH 

Celeste H. 

on Yelp

11 years ago

I would give this place zero stars if I could. Horrible facility. Horrible staff. Ridiculous Kaiser reps that lack common sense and should be fired. In particular Kaiser nurse care coordinator Gina Gastrup. I hope she or her manager reads this - Untrained and unskilled at her job. Deserves to be fired and banned from the health care industry. My mom had surgery for a fractured leg and was placed here for rehab since she will not be able to walk for 3 months. She was there for 4 days and only had 2 PT sessions no lon... read more